Resource Management --is there a default schedule?

Mary
Mega Guru

What is the best practice for schedules in RM?

Are people using 8-5 weekdays, just trying to see what the majority ok folks are using

 

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1 ACCEPTED SOLUTION

abhinaykumar
ServiceNow Employee
ServiceNow Employee

Hi @Mary B 

By default, all the users are assumed to follow the schedule provided in property “Default Schedule Name(com.snc.resource_management.default_schedule)”. Out Of the box, this property is defaulted to ‘Resource Management Schedule’ which is 8 hours a day, 5 days a week schedule. 

 

To learn more about resource management schedules and capacity calculations, explore this article - link

To learn more about Resource Aggregates, see this article as well  - link

 

If my answer was able to solve your query please mark it as Helpful & Correct.

Thanks,

Abhinay Kumar Nandagiri.

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1 REPLY 1

abhinaykumar
ServiceNow Employee
ServiceNow Employee

Hi @Mary B 

By default, all the users are assumed to follow the schedule provided in property “Default Schedule Name(com.snc.resource_management.default_schedule)”. Out Of the box, this property is defaulted to ‘Resource Management Schedule’ which is 8 hours a day, 5 days a week schedule. 

 

To learn more about resource management schedules and capacity calculations, explore this article - link

To learn more about Resource Aggregates, see this article as well  - link

 

If my answer was able to solve your query please mark it as Helpful & Correct.

Thanks,

Abhinay Kumar Nandagiri.