How to sync ADO Projects to a ServiceNow project

[Mercy2]

Hello,

I would like to find out if there is an easy way to sync ADO projects to a ServiceNow project (PR Number or PRJ Number).
This is after all the connections are done.

Thank you and regards,
Mercy

[Rajesh152]

I would like to highlight here that if you are using the "Microsoft Azure DevOps Integration for Agile Development" plugin then this does not have the capability(OutOfBox) to synch Servicenow Project with ADO project or vice versa. Although, this plugin brings all the projects from ADO to Servicenow and stores the projects in a table(Azure DevOps Project table). An insert/update BR could be written in this table and you can write a logic to update the ADO Project name, URL, and Number into the PPM Project table records(I assume you are talking about PPM Project in your question).

Another Way:
Servicenow Provides ADO Spoke you can use this Spoke actions and create your own flow/sub-flows to synch the projects between these 2 systems.

Mark this as helpful if it helped you.

Thanks,
Rajesh

[Mercy2]

Hi Rajesh,

Can you point me to the ADO Spoke documentations which mentions about creating own flow/sub-flows?

Thanks,

Mercy

[Rajesh152]

Hi Mercy,

Here is the documentation of ADO Spoke actions where all the provided Spoke action names have been listed with some description. You can create your own flow/subflow/action and can use these Spoke actions. You can call your flow/subflow/action from a BR on whichever table you would like OR you can trigger the Flow on every insert/update/delete and call a Spoke action to create/update/delete an ADO workitem or ADO Project.

Thanks,
Rajesh

[Eric Smith]

Mercy, hi there! You can also take a look at the marketplace options- we're currently using a custom solution. It's a connector and works great so far. How do we decide on it? It allows customizations - i can tweak it according to the use cases (sync projects like you).