Resource Plan OOB States

c-vkondrat
Tera Contributor

Dear Community, 

 

There is a question OOB there are 13 states on Resource Plan form. However, only 7 (planning, requested, confirmed, allocated, completed, canceled, rejected) are actively used. What are the scenarios when the rest of the states are applied? What are the triggers for those that are not actively used?

 

cvkondrat_0-1728567404052.png

 

 

Thank you

1 ACCEPTED SOLUTION

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @c-vkondrat ,

Same question is also posted here and is answered.

As a best practice, please post the question only once to avoid confusion.

 

Thank You!

Namita Mishra

View solution in original post

1 REPLY 1

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @c-vkondrat ,

Same question is also posted here and is answered.

As a best practice, please post the question only once to avoid confusion.

 

Thank You!

Namita Mishra