Resource plan related list item is not showing in Demand and Project.

Yuvaraj T
Tera Contributor

Hello All,

 

Resource plan tab in related list item is not showing for few of demands and projects. 

Could you please help me to know the reasons for this behavior? 

 

YuvarajT_0-1733310052037.png

 

Thank you.

 

Regards,

Yuvaraj

1 ACCEPTED SOLUTION

Hi @Yuvaraj T ,

If the property sn_pw.enable_resource_planning is set to true

and

demand \ project has no resource plan at all

Then

In demand \ project - Resource assignment related list is shown and resource plan (related list tab) is hidden.

View solution in original post

12 REPLIES 12

Uncle Rob
Kilo Patron

Strongly suspect that tab just disappears if there's no data in it.  That can be controlled 2 ways
1)  Via List Control (right click on the header bar of a related list, Configure->List Control)
2)  Via UI Policy

That's the first 2 places I'd look.

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Yuvaraj T ,

Thanks for contacting community.

This behaviour is expected when you are using attribute based resource planning. 

In your case, sn_pw.enable_resource_planning, property is set to True

 

If a project, demand, or a task has at least one attribute-based resource planning, Resource plans related list is hidden. System does create the resource plans automatically but for the end user resource assignments are available on the UI.

 

Hope this helps and if it does please mark the response as correct.

 

Thank You!

Namita Mishra

 

 

Thanks Namita for the prompt response. 

 

I converted the demand which does not have resource plan(related item) to project. But, the project also not having the resource plan tab in related item. 

I checked the property 'sn_pw.enable_resource_planning' and its already set as true only. 

 

So, please let me know if any other factor is causing this issue?

 

Thank you.

 

Regards,

Yuvaraj

I set the value as 'False' for the property 'sn_pw.enable_resource_planning' and reload the demand and project form. It is showing 'Resource plan' tab in related item but 'Resource Assignment' tab disappeared now. 

Is there any possibility to have both resource plan and resource assignment tabs in related list for demand and project?