Resource reports

[naresh g]

Regarding resource report is wrongly caliculate on month of May  how it is fix and how to debug the issue what is the processing follow for fixing the issue.

[Namita Mishra]

Hi @naresh g ,

Can you please add what is expected & some explanation to the expected numbers.

This understanding will allow to suggest.

[naresh g]

Hours part wrongly showing in month of May remaining months 160 hours showing but in month of May showing 1096 hours showing 

Could you please help on this issue

[naresh g]

 Hi namita,

Regarding resource report month of May it showing 1096 hours but remaining month it showing 160 hours 

That is the iam facing issue could you please help on this 

[Namita Mishra]

Hi @naresh g ,

I am expecting that you can access the instance as pps_admin.

Typically this kind of issue happens when the resource aggregates gets corrupted due to some reason.

With the limited information in hand, I would suggest you to check if below steps resolve the issue:

1. Login as pps_admin

2. From left navigation panel select, Resources -> Resource Diagnostics

3.  Select the different options present on the UI and click on 'Run Diagnostics'

4. If there are any issues, system will list them and from there it will be easy to understand the root cause and take the corrective action.

Let me know if the above suggestion works for you.

Thank You!

Namita Mishra