RIDAC in Program Management

[Dhiren Aghera]

Our organization is planning to use Program Management within ServiceNow PPM and we have some requirements which is currently unavailable and wanted to understand or hear from the experts on the below points -

1. Any plans to have the RIDAC workflow for Program Management, similar to what we have currently for Projects. 

2. The Program status report does not show key milestones, RIDAC items for a particular Program, similar to what we have in the Project Status report. The Program status report shows only Projects and their KPIs. Any plans in upcoming releases to include these

3. Any plans to include Program Change request process under Program Management

Also do we have any roadmap from ServiceNow on the Program Management upcoming features.

Thanks in advance.

[Namita Mishra]

Great point @Dhiren Aghera .

I would suggest to add an idea for these points. One of my peers is working on something similar.

In your idea, also add the existing pain points in absence of this capability.

Thanks,

Namita

[Dhiren Aghera]

Hi @Namita Mishra When I am clicking on the Idea Portal its navigating me to the support.servicenow page which I guess is not the right link.

Can you please share the right link to the Idea Portal please.

[Namita Mishra]

Hi @Dhiren Aghera ,

Actually it is correct redirection.

Please refer this post

Thank You!

Namita Mishra

[swe5]

Hello Dhiren
here's how I did it:
https://www.servicenow.com/community/spm-forum/how-to-add-ridac-on-program-level/m-p/2502261#M39548

Maybe this will help you.