RIDAC page in new Project Workspace

[aritha]

I am trying to follow the instructions in the ServiceNow docs on how to Add a RIDAC record to a project in Project Workspace and I do not see the Planning menu that it refers to nor do I see the ability to select RIDAC. Not sure what I am doing wrong but has anyone else been able to add a RIDAC record in Project Workspace?

Add a RIDAC record to a project in Project Workspace: https://docs.servicenow.com/bundle/tokyo-it-business-management/page/product/project-management/task...

[Namita Mishra · Accepted solution]

Hi @aritha ,

The capability to add RIDAC from New project Workspace is made available via Project Workspace v3.0.0. This version was released in November 2022 as a store release.

Another point is that it__project_manager role is required for this action. 

Can you please check if you have the correct version and if the logged-in user has the it_project_manager role.

Please feel free to mark the response as correct / helpful in case it is useful.

Thank You!!

Namita Mishra 

[aritha]

Hi @Namita Mishra ,

This is my own development environment and I have release 2.1.0 installed. It does not appear I can download the newest release to my dev environment.

[Namita Mishra]

Yes @aritha . Please download Project Workspace 3.0.0 to utilize RIDAC from new project workspace.

Thank You!

Namita Mishra

[aritha]

I am unable to download the new version to my PDI. The plugin they have available in my PDI is 2.1.0