Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

RIDAC page not fetching the data after Project Workspace upgrade

Shekahr
Tera Contributor

Hello Experts,

 

After upgrading the Project Workspace plugin to version 3.0.0 we have noticed that RIDAC page is unable to fetch any data in Project Workspace. It takes forever to see any RIDAC entries.  Does anyone else is facing this issue? Is there are work around for it? 

RIDAC.jpg

8 REPLIES 8

cbudzan
Tera Contributor

We are also seeing this. I currently have a project with RIDAC entries in Classic view and encounter the same issue when switching to the new workspace UI. We have Project Workspace 5.1.2 Installed on WashingtonDC Patch 2 Hotfix 1.

Any thoughts out there?

thanks

cb

Go into the RIDAC tab in the Project Workspace, click on the gear icon and reset the columns to default.  That did it for me.

Singularity
Tera Expert

The issue is that the user preference is not parsed correctly in the code (script include RIDACColumns, in

get method).
 
Edit it like so:
Singularity_1-1720102354305.png

 


 

C_sar Jim_nez
ServiceNow Employee
ServiceNow Employee

Create a new project, go to RIDAC space ( it should load ), go to the gear icon, "Reset Columns" and that's it. Solve all the proyects