Risk table and RIDAC

Kiera Mears
Mega Guru

Hello,

 

Our Project Manager's want to be able to see a full list of RIDAC in one click, not clicking through each tab on the Project.

 

I know once you convert them, they will show under RIDAC entries, but this means you will never see Risks. I've tried going from the Task table and viewing Issues, Decisions, Actions, and Request Changes all in one, but Risks is not an option from this table so still does not work.

 

Has anyone else had this issue, or have any suggestions on ways round this?

 

Many thanks,

Kiera

1 ACCEPTED SOLUTION

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Kiera Mears ,

Good news for your project managers. Please share RIDAC option of New Project Workspace.

They can view all the RIDAC items of a project in one UI. In fact they can also group by on the column of their choice.

In the below screenshot, I have grouped by Type.

Note that you can view the risk and also the issue converted from that risk.

Screenshot 2023-01-27 at 9.58.12 AM.png

Please mark this as a correct answer to help other community members in searching the answer quickly.

 

Thanks,

Namita Mishra

View solution in original post

9 REPLIES 9

Agreed, the Risk table State and Priority fields are still blank even though there is info there. This is also happening in the Decision table State field. Has there been a fix for this yet?

It seems that there's a 10 row limit for each of the RIDAC items such as Risks when exporting to PowerPoint.  Can this limit be extended?

Hi @Namita6,

 

Do you know why the Risk table was not extended from "task" just like the others? It feels like it would've been more convenient to have everything extended from the same table.

 

Many thanks,

Teodor

 

J-Paul Millet
Mega Guru

Hi Namita,

Sorry but I'm in the New Project workspace and I don't see RIDAC option. How to get it ?

JPaulMillet_0-1674832058501.png

 

Hi @J-Paul Millet ,

This is available in Project Workspace v3.0.0. You can check it on the ServiceNow store

Please check the version.

Screenshot 2023-01-30 at 9.41.39 AM.png

 

Hope you find this response helpful.

 

Thanks,

Namita Mishra