Risk table and RIDAC

Kiera Mears
Mega Guru

Hello,

 

Our Project Manager's want to be able to see a full list of RIDAC in one click, not clicking through each tab on the Project.

 

I know once you convert them, they will show under RIDAC entries, but this means you will never see Risks. I've tried going from the Task table and viewing Issues, Decisions, Actions, and Request Changes all in one, but Risks is not an option from this table so still does not work.

 

Has anyone else had this issue, or have any suggestions on ways round this?

 

Many thanks,

Kiera

1 ACCEPTED SOLUTION

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Kiera Mears ,

Good news for your project managers. Please share RIDAC option of New Project Workspace.

They can view all the RIDAC items of a project in one UI. In fact they can also group by on the column of their choice.

In the below screenshot, I have grouped by Type.

Note that you can view the risk and also the issue converted from that risk.

Screenshot 2023-01-27 at 9.58.12 AM.png

Please mark this as a correct answer to help other community members in searching the answer quickly.

 

Thanks,

Namita Mishra

View solution in original post

9 REPLIES 9

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Kiera Mears ,

Good news for your project managers. Please share RIDAC option of New Project Workspace.

They can view all the RIDAC items of a project in one UI. In fact they can also group by on the column of their choice.

In the below screenshot, I have grouped by Type.

Note that you can view the risk and also the issue converted from that risk.

Screenshot 2023-01-27 at 9.58.12 AM.png

Please mark this as a correct answer to help other community members in searching the answer quickly.

 

Thanks,

Namita Mishra

Hi Namita,

 

That's brilliant - Thank you for your response! Do you know if/how the above could be exported to Excel, for example?

 

Thanks,

Kiera

Hi @Kiera Mears ,

Yes, it can be exported.

 

You can switch to the Planning Console in the New Project Workspace

and then export project using one of the formats for example: I have used PowerPoint.

 

Screenshot 2023-01-27 at 3.58.28 PM.png

As you can see (refer slide #3 in the attachment), you will get the active RIDA in the extracted file

Now, if you want all the RIDA and also the Request Changes, you can always change the PowerPoint template as per your requirement.

 

Please mark this as correct answer to help other community members.

 

Thanks,

Namita Mishra

Hi Namita,

In the RIDAC view State and Priority fields are blank even so Risk records have them filled out. Do you know how it can be fixed/enabled? So for all risks we can see State and Priority as we see fir Issues.