Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Role for adding members to Agile Team

StephenPMO
Tera Contributor

I want my PMs to be able to self manage their Agile teams when members are added or removed.  What role do I need to give them in order to do this?

2 REPLIES 2

Kartik23
ServiceNow Employee
ServiceNow Employee

As of the San Diego release, only a system admin can add/remove members from an Agile team (group). https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/agile-development/c...

Community Alums
Not applicable

Hi @StephenPMO ,

In Agile Development 2.0 (Zurich), the ability to manage Agile Team members is provided by the scrum_master role. A Scrum Master can create and manage Team Members, along with stories, sprints, and epics.

If you need broader control, the scrum_admin role provides full access to the Agile Development 2.0 application

For reference, here are some related community discussions that cover the same question and permissions setup:

https://www.servicenow.com/community/community-central-forum/which-role-is-required-to-create-modify...

https://www.servicenow.com/docs/bundle/zurich-it-business-management/page/product/agile-development/...



Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.