Scrum Teams vs Work Groups

Uncle Rob · ‎06-15-2015

So it looks like the SDLC / Project areas of the tool have a concept called "teams", which for the life of me looks exactly like Assignment Groups but without the roles.

Much of the OOB sprint planning seems to hinge on that Team concept but I can't understand what team is bringing to the table that normal groups wouldn't.

Could someone explain it to me?

Uncle Rob · ‎06-24-2015

I don't have any formal requirements. I'm just obsessive about PM capabilities that are easy to understand and adopt. I've built full scale PM substitutes for both the v1 and v2 versions in the platform (back before city name releases).

What I worry about is having to explain two different ways for the platform to work. When my customers' users ask "Where will I find my work", I used to say "we've built you one module that shows you all tasks". With this, it looks like we have to ask a second question: "are you doing agile development or other task types" and provide different answers based on each.

I can understand that Team is an abstraction layer for Group, but I would expect more obvious relationship between the two if that were the case.

I'll give you a good example from your sample data. Who's responsible for this Story?

donnarodriguez · ‎08-13-2015

In order for resource management to be used to holistically manage all groups/teams, there needs to be a way to create resource plans for agile teams. It may be worth considering adding the ability create a resource group whose members are SDLC teams.

Michael Kaufman · ‎06-24-2015

We use teams and assignment groups in SDLC. We also allow users to create teams, and can create as many teams as they want. They might create 2, 3 person teams, but their assignment group is 20 - 50 people.

Assignment groups are still created by admins, and used for task assignment and user security.

All this might go out the window in ServiceNow Geneva. I saw how you can assign work to more than 1 assignee. That kind of makes teams less useful. Assigning to more than 1 user is a big deal in Geneva I think. People have been asking for that feature for years, however it will have some obstacles with process if we use it.

Mike

Uncle Rob · ‎06-24-2015

That'll definitely alter some paradigms for sure. Hopefully the dilution of accountability won't be too bad.

Uncle Rob · ‎06-24-2015

Mike Kaufman wrote:

We use teams and assignment groups in SDLC. We also allow users to create teams, and can create as many teams as they want. They might create 2, 3 person teams, but their assignment group is 20 - 50 people.

Assignment groups are still created by admins, and used for task assignment and user security.

So are teams and groups used simultaneously or interchangeably?