Set up dependencies between projects

RyoyaFukuda
Tera Contributor

‎05-28-2024 05:25 PM

I want to set up dependencies between projects.
If you set up projects for Parent and Child in the Planned Task Relationship table (planned_task_rel_planned_task), you think you can set up dependencies, but if you put a project in one of them, the other doesn't see anything.
The dependencies between project tasks could be set in the Planned Task Relationship table, but would the project set the dependencies differently?

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Namita Mishra
ServiceNow Employee
ServiceNow Employee
In response to RyoyaFukuda

‎06-03-2024 12:13 AM - edited ‎06-03-2024 12:14 AM

Hello RyoyaFukuda,

These are three different questions:

1. The dependencies between project tasks could be set in the Planned Task Relationship table, but would the project set the dependencies differently? - This was answered above.

2. How to see the dependencies between the two projects on the same program from program workbench?

3. How to  to view the program relationships / dependencies?

 

Question1 was answered in the initial post. Glad to know that it was simple to understand.

Can you also mark the response as correct. This will help me and others in the community.

 

Question #2: 2. How to see the dependencies between the two projects on the same program from program workbench?

Answer: You can get the dependencies from the program workbench. You can configure 'Dependencies' column in the program workbench. Below is the screenshot:

Screenshot 2024-06-03 at 2.59.16 PM.png

 

The Dependencies column shows that there is an outgoing external dependency from 'Mobile app for time card management' and an incoming external dependency to 'PPM upgrade for dependency'. You can the use the incoming dependency to determine whether a delay in'Mobile app for time card management' will affect project 'PPM upgrade for dependency'.

 

 

Q3) How to  to view the program relationships / dependencies?

Answer) You can get the program dependencies from 'Strategic planning workspace' (SPW).Basically if the planning item of one program is dependent on another program, these programs are dependent on each other.

I have the data setup for portfolio dependency, below is the screenshot. Similarly you can get the program dependency.

Screenshot 2024-06-03 at 3.12.20 PM.png

 

Hopefully above points are answered. If yes, please mark the response as correct answer.

 

Thanks,

Namita Mishra

 

 

SasankaV
Giga Guru

‎06-11-2024 01:32 AM

 

Hi @RyoyaFukuda, I think I faced a similar use case in my experience with Work4flow. Give the below steps a try:

  • Log in to your ServiceNow instance.

  • Navigate to the Planned Task Relationship table (planned_task_rel_planned_task).

  • Create a new record for the Parent-Child relationship.

  • Set the Parent Project in the Parent field.

  • Set the Child Project in the Child field.

  • Verify that the relationship type is set correctly (e.g., Parent-Child).

  • Ensure both projects are active and accessible.

  • Check if the projects are part of the same portfolio or program, as this might affect visibility.

  • Navigate to the specific project task.

  • In the Task Relationships related list, add a new relationship.

  • Select the dependent task in the Dependent Task field.

  • Set the relationship type (e.g., Finish-Start, Start-Start).

  • Confirm that you have the necessary permissions to view and edit both projects and tasks.

  • Check if any filters or access controls are restricting visibility.

  • Open the project in the Gantt chart view.
  • Drag and drop to create dependencies between tasks and projects.
  • Set up business rules or workflows to update dependent tasks or projects when changes occur.

Let me know if it doesn't work. I'll be happy to assist.

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