Hi,I have a requirement when an Incident is logged via email to generate a number of Fields. The ticket will be already logged at this stage and going by the Short Description it should populate the relevant fields (like an auto populating template)....
The licensing structure on our ServiceNow account has is as follows:* We are charged for all users who have any role besides the "user" role.* If a user has any role aside from the "user" role such as "itil" or anything else then that user is counted...
Hi Everyone,Is it possible to restore multiple records from Archive log tables?Once i open the record, then i can see the related link to restore record.however is it possible to restore multiple records in a single go..any script or anything which i...
Is it possible to create a demand directly from an incident or service request? For example, a user submits a ticket (regardless of whether it is an incident or a service request) and it is determined by SMEs that it would take over 40 hours to fulfi...
Hello,I am calling save function at a set interval. I am setting the focus to an HTML field on my form but the cursor stands at the beginning of the text in HTML field each time the form loads. How can I write a script that puts the cursor at the end...
Hello,We would like to make a custom report from the time_card table that displays all records for a single month.First, let me explain how the time_card table is set up. The entire time_card record revolves around a date field called "Week Starts On...
When a project gets created and a project task has no predecessors and has "Start on specific date" does the project automatically starts and changes to work in progress when the date hits? I don't recall that it should, but we have some of our u...
I have a web service posting data to ServiceNow. The default import tables reside in the global app scope, and we currently have transform maps that act on that import to populate another table in the Global Scope(sys_user)....now, I would like to ac...
Hi everyoneI've checked the other posts in the community and found that I can either use a ScriptInclude "DisplayFilter" or the list control to restrict users to use the breadcrumb and filter.But on our list control for sysapproval_approver no roles ...
We are investigating using the KanBan method of Agile and using Visual Task Boards to manage work. Since much of our work is detailed within Stories already built, we'd like to connect stories to tasks on the task board. The wiki has not provided thi...
Hi everyone,anyone knows how to display a new homepage that was created with a specific user, for other users that contains a different roles?For example, if we create a New Homepage with System Administration user, when we impersonate other user, th...
Hello Project Subspace! Just wrapping up my second Project Go-Live, had to put together two training labs for PMs who had never touched the tool prior. Thought this might be useful for other starting off in the PM space. I tried to teach the wide ran...
The Task Number shows on the Time Card.Is there an easy way to add the Project Name & the Task Description to time cards?If so, can you provide step by step instructions?
Copy one field to another field in the list In request i have a field called A and B and also C and Dthese A B C D fields are not visisble in the form , only on the list for reporting purpose.A and B is a reference field C and D is a String fieldNo...
Hello all,I have a requirement where the client wants to be able to modify the demand stakeholders of the selected portfolio as "Assessment Recipients" to "Yes" or "No" on a per demand basis.I know that the demand pulls form the dmn_stakeholder_regis...
