Have recently upgraded my developer instance to London from Kingston yesterday. Since then, I have been unable to view the full Gantt Chart under the planning console. All the main columns display with the respective project items for each WBS, howev...
Is there any documentation available for following dates calculation( Rollup logic, Past date /Future date validations) on Project and Project task form 1) Planned Start date 2) Planned End date 3) Actual Start date 4) Actual End date
Is there a way to see which modules/applications that were are licensed for. This will be useful in prepping for the upgrade to Madrid. I know we have Incident, Request, Knowledge, Idea, Demand, Project Management, but looking for a complete list.
I would like to create a burndown chart where the story points are calculated based on stories in the "Ready for Testing" state rather than "Completed". For my sprints, the stories are not in completed state until the end of the sprint, making the OO...
You can see a screenshot below where while we are doing sprint planning we cannot see the state of the stories and it is providing tedious. How can I add state to this view?
Hello Experts, I am working on Kingston version of ServiceNow. I am trying to change the phase of an "Executing" project to "Closing". It throws an error: "Phase can-not be moved to closing state because some subtask is opened". Looking at this...
Hello all, We recently had ITBM implemented and I am running across the an issue where leadership wants to change the available hours of a analyst from 40 hours to 30 in the allocation workbench. I have read through the docs and found that this is se...
Hi all, Could you please clarify if additional license is required for each employee involved in Resource Management application as Worker in case we are aim to involve all of them to resource plans, time tracking process, cost calculations? Thank yo...
The stakeholders chosen as approvers on a demand, where will they find the request for their approval of the demand?
Hello ServiceNow Wizards, Please advise if any of you have tried this or are aware of any pitfalls to look for for the following approach. Context: We occasionally have situations where we want to consolidate two in-flight projects, and not lose the...
SCENARIO:Resource plan created, generating requested_allocations. resource_plan.planned_cost calculates correctly since its using the group_resource rate. Because of the FiretrUCKING Labor Rate Card table swapping bug, hundreds of allocations have b...
I am using Kingston and wanted to use ATF to run some tests. An example is I create a new INC and expect a certain behavior. I want to use this same INC to run additional tests for my processes, such as assignment group change, assigned to changes, ...
We created a number of fiscal periods through 2026 and allowed project managers to allocate project benefits to those periods. Now senior management wants to cut back to only allowing benefits for the next 2 years (thru 2021). How can I mass delete ...
I see a bar against each project record in the Project all view in the "Percent Complete" field with different colours like green, amber and red. Can someone help me what are the RAG definition of this percent complete bar and what does it exactly r...
Hey all, We've been using SDLC/Agile Development for a few years starting in Fuji and we're now on Jakarta. We're moving from a Release > Sprint structure to the new Group Backlog/Sprint structure in 2.0. In the old (let's call it 1.0) version of ...