showing error when adding comment/reply on idea.

prash4
Tera Expert

in idea portal when user with all access trying to comment or reply on idea getting an error message.

prash4_0-1707151233838.png

given roles below 

prash4_1-1707151272755.png

Please suggest what can be done to not show error.

5 REPLIES 5

AshishKM
Kilo Patron
Kilo Patron

Hi @prash4 , 

This is something on custom script code for idea portal forms, you have to check all your code change/update. Its not related with roles.

 

-Thanks,

AshishKM

 


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Hi @AshishKM 

Thank you for the update, i will check for the custom script and codes on idea portal.

Hi @AshishKM 

I have inspected found the issue is with some script, could you help me where can i find this script.

prash4_0-1707239179729.png

 

prash4_1-1707239264794.png

 

 

Did you check, if you observe the same issue on Dev instance. 

try to impersonate the same user and check this.

The script in your screen shot belong to core portal, so less chance to get any thing there.

 


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