Hiyesterday Chuck started me ok with this script:var rec = new GlideRecord('u_infrastructure_certificates');rec.query();while (rec.next()) { var now = new GlideDateTime(); var gdt = new GlideDateTime(); gdt.setValue(rec.getValue('u_cert_exp...
Hi All, I have a defect table, so i need to send a notification when new defect is created for a story, So now what should i put in "when to send condition"? Please help me on this Thanks Deepika
Hi All, I have a Story table (rm_story), so i need to create a notification on that table, so now my requirement is in the body i need to put Story number as url link to redirect to the story when we clock on that link? Please help me to achieve this...
Hello Community, I would like to understand how an ootb notification email is translated into multiple languages and how can I test it? For example, the ootb "Notification on Idea State Change" is using an email script, where the text in the body is ...
How is Total Planned Cost calculated on the Projects ? Is it the some of the Total Actual Cost / Total Planned Cost ? Or is it derived via the Functional Cost from the Cost Plan Breakdown ? When I update the Cost Plan, I wonder why the Total Planned...
Is it possible to allow users without ITBM / Agile access to see current state of Stories? While our team works using Agile and stories, not all users in the business do. Can those without access see story status?
Hello , I have a requirement to show only the project tasks which are in state "work in progress" in Time sheet portal . Present i am see all the projects tasks with different states ( work in progress , On hold , Pending , open ) Time sheet portal -...
Hi All Demand submitted are in backlog demand for a long time without addressed in my organization , as a process improvement is there a ServiceNow standard SLA for response , resolution of demands please suggest (understand the time will be esteeme...
Hi All, I have requirement that , how to restrict by creating new project task on the project forn when the state filed value changes to published or retired ?, we have new state filed on the form , if the value changes to "published or retired" then...
Hello Team, My original requirement was to check the significance of Product field while creation of epic or theme record. As per following url I understood the significance of product field- https://docs.servicenow.com/bundle/rome-it-business-manage...
A few of my clients have mentioned that the Demand Mgmt bubble chart on the Demand Workbench is oriented wrong. ServiceNow's Demand Mgmt bubble chart has "Good" to the upper left. Gartner's Magic Quadrant (most commonly used bubble chart) places "Goo...
In our system, we are using Project / Subproject structures. Subprojects can have different project managers. Unfortunately, the planning console (and all pages in the project workbench always open on root project context. I have not found a way to c...
In Orlando version, May I know if ITBM standard version include CIO roadmap? Or does CIO roadmap be part of APM feature? Which plugin to install to have this CIO roadmap feature? Please advise. Figure-1
How do you create a time sheet report based on calendar (key word) month? The timesheet table just does weeks. We need to know calendar month timesheets for billing purposes.
Hello, I was wondering how people have been making full use of Stories, Epics and Themes in the Agile application. How for example do people define whether a piece of work is a story or an epic or a theme? David
