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Resolved! Test Management 2.0 Functionality

Hi everyone,  I've been trying to configure Test Management 2.0 to use it for various UAT/ Regression testing coming up. I had a couple of questions that I haven't been able to find answers to on the SN website, and thought I would post here. Thank y...

Tamara12 by Kilo Contributor
  • 2774 Views
  • 2 replies
  • 6 helpfuls

Resolved! Business Stakeholder role

Hello, We have a requirement wherein we need to give reporting access as well as read only access for Incident/Task/Problem etc.We have activated the Business Stakeholder plugin and are trying to use Business Stakeholder role,but it is not working as...

samruddhi by Mega Contributor
  • 4414 Views
  • 10 replies
  • 2 helpfuls

Resolved! Is there support for negative field duration

Note:  We are moving to Orlando in a couple of weeks! We want to calculate Days until Go-Live.  If the current date is > than the Go-Live, the field should display minus the number of days pasted (as seen below).  Previous documentation has stated th...

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Troya1 by Mega Guru
  • 1607 Views
  • 3 replies
  • 2 helpfuls

Resolved! Need help on how the Planned Cost is calculated on Resource Plan

Hi, I am little confused with the Planned Cost calculation on Resource Plan on Projects.   I created a Resource Plan as shown below which is for a specific user in the Group and the group has the hourly rate of $200       Based on my understanding ...

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Resolved! Cost Plan not creating from Resource Plan

Hi,   On the Demand Form when i create Resource Plan i used to get the Cost plan created for that Resource in PDI, but when i do the same in client instance it is not getting created.   Is there any plugin which i need to installed ? Our client recen...

Resolved! European Currency format

How to make currency format to be European (420.000,00 instead of 420,000.00)

Surya56 by Giga Contributor
  • 2062 Views
  • 5 replies
  • 1 helpfuls

Resolved! Updating Actual Benefit in Project Currency on Benefit Plan Breakdown

Hi, I'm having trouble understanding the intended functionality Project Currency module on benefits. In the Default view, the Benefit Breakdown record can have updated both Entered Benefit and Actual benefit, with these fields being rolled up to Bene...

PavelP by Mega Sage
  • 1879 Views
  • 5 replies
  • 3 helpfuls

Resolved! Project Workspace

On a project workspace, is there anyway to populate a field value from one of the projects related records? For example: If i would like to populate the "Executive Summary" of the project status report, is there a way to script to the PM Home page ca...

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Akif Shah by Tera Contributor
  • 1043 Views
  • 2 replies
  • 4 helpfuls

Project Status Color is auto calculated?

I could not find any documentation explaining if the project status color is auto calculated and if so, how is it calculated? what makes the project green or red?  Thank you

Yael by Kilo Contributor
  • 2826 Views
  • 9 replies
  • 5 helpfuls

How do I process an Expense Line on Demand and Project?

Hi Everyone, I've been wondering if the Expense Line gets processed manually by a certain user or is it done automatically by a specific action on demand/project. Have been doing research and now I understand the functionality before and after it's p...

AndresGT1 by Giga Expert
  • 2220 Views
  • 4 replies
  • 4 helpfuls

How are Demand Assessment scores calculated?

Hello, Does anyone know the logic behind how 'Score' is calculated (or where I can find this code) in the Assessments tab on the demand form? I know that there is a hierarchy of how assessments: Metrics < Categories < Type, but I'm not seeing how the...

Claudia17 by Mega Contributor
  • 3914 Views
  • 5 replies
  • 5 helpfuls

What can demand 'Collaborators' edit?

Hello, Wondering what exactly a collaborator can do when they are added to a demand? ServiceNow docs say that any user can be a collaborator and can edit the demand - do they need to have the demand user role? Can they edit demands when it is past th...

Claudia17 by Mega Contributor
  • 2498 Views
  • 1 replies
  • 5 helpfuls

Resolved! How to relate pm_project table with project_status?

I've been asked to create a simple report that lists all active projects in a portfolio (pm_project) along with the latest executive summary and status date from the project_status table. Since reports do only full joins, I believe this needs to be d...

Doug Ellis1 by Kilo Contributor
  • 1598 Views
  • 3 replies
  • 1 helpfuls