SN Task Planner Column Configuration sidebar Issue

Rahul11
Tera Contributor

Hi,

I'm facing an issue in Project Workspace on the Planning Page. We have sidebar, from where we can add the columns in the chart present on the same page . Screenshot attached
 

Rahul11_0-1711700102133.png

 

So when we click on Column Configuration icon present on sidebar, it opens a tab on the left side, resizing the grid, with the list of column name, see attached

 

Rahul11_1-1711700213799.png

 

Now the issue is, the tab is opening on the right side of the window, without any scroll. I don't know how it got updated or changed, can anyone please let me know what needs to be changed to bring it back to left. Issue attached

Rahul11_2-1711700454460.png

 

 

4 REPLIES 4

yogesh41
ServiceNow Employee
ServiceNow Employee

Hi,

 

I am unable to understand your below statement

 

`Now the issue is, the tab is opening on the right side of the window, without any scroll. I don't know how it got updated or changed, can anyone please let me know what needs to be changed to bring it back to left. Issue attached`

 

You are referring that earlier the `Column configuration` tab used to open left side of the button but recently `Column configuration` is getting opened to the right that make it not accessible.

 

What changes you made to this instance ? Is this issue specific to Project record as I could see different project record has been opened in given screen shot .

 

Yogesh

Rahul11
Tera Contributor

Hi @yogesh41 ,

No the issue is not related to project record, it is happening same for all records. These are my 2 different instances having different behavior. 

The column configuration panel should open on the left side, but it is opening on the right side in one of my instance. I tried to fix in UI Builder, but found nothing.
Please let me know incase of any solution.

Thanks,
Rahul

yogesh41
ServiceNow Employee
ServiceNow Employee

I understood that the issue is specific to the instance. Ideally `Column configuration` is not expected to open beyond visible screen, it should put Timeline view to display column list like your other instance.

 

Will you able to compare the application version across these instances ? Is it possible to upgrade to latest version of Project Workspace app?

 

Yogesh

 

yogesh41
ServiceNow Employee
ServiceNow Employee

Hi,

 

We haven't observed such issue in any of the internal instances or other customers. We need to investigate your instance for analysis more.

 

Since you are facing this issue on New Project Workspace, please try to upgrade to the latest version of the app.

 

Yogesh