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relate multiple demands to a single project

Hi Everyone, ServiceNow provides OOTB functionality to create a project from a demand. And Demand appears as a related list on the project form. When a project is created from a demand any resource plans attached to the demand propagate to the projec...

kunalgoel by Tera Contributor
  • 2007 Views
  • 2 replies
  • 0 helpfuls

Resolved! Project Tasks not appearing in the Project Planning Console

We upgraded from Istanbul to Kingston Patch 2 and now there are some projects that do not show the project tasks in the Planning Console.  I could not troubleshoot this issue and I was hoping someone would know why this is happening.   The Project ha...

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JR Guieb by Tera Expert
  • 2643 Views
  • 5 replies
  • 0 helpfuls

Cost Benefit Analysis in ITBM

Hello, We would like to be able to perform cost benefit analysis of a project in ServiceNow. The challenge we're facing, is the following: When costs are planned for the project CBA part, operations costs are also included for a few years after the p...

Resolved! Is there a way to rank/order projects?

Hi, We'd like to be able to rank all projects from 1 to n.  Is there a way to do that?  Hopefully through a visual interface. Thanks, Bob

Bob Waltrip by Giga Contributor
  • 2283 Views
  • 3 replies
  • 3 helpfuls

What is the expected behavior of Project Task Link?

So Project Task Link allows you to place a Change as the child of a Project leaf node.  Closing the Change will close the Project Task (if its the only child), but logging time against the change will not roll up in the same way logging time on a Pro...

Uncle Rob by Kilo Patron
  • 1276 Views
  • 1 replies
  • 2 helpfuls

PPM Teamspaces configuration

Hi all,I have activated in my personal instance (Kingston version) a Teamspace plugin for PPM and I would like to know how can use fields inside the form for configuring Teamspace (Project Administrations --> Settings --> Teamspace).I'm able to modif...

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Allocated vs Assigned time

Hi, I have some projects, where tasks have been assigned to resources.  For new projects, I am creating resource plans to allocate resources and assign tasks in projects based on the plan.  My question is, will the project workbench/planning display ...

Ashutosh36 by Giga Contributor
  • 2025 Views
  • 2 replies
  • 0 helpfuls

"project status" vs "status overall status"

Hi all,Can someone tell  to me what will change the status in a project? Or it is a field you have to change manually.I was assuming the "status report - overall health status" will reflect the project status. It is the instance HI instance  ThanksAn...

andy_chen by ServiceNow Employee
  • 3274 Views
  • 6 replies
  • 4 helpfuls

Resolved! Where do I set the priority of a project?

In the developer instance, all Projects have a priority. But the manual doesn´t say how they got their priority. Is it calculated (based on what?) or set somewhere (where?)? I would like to be able to influence the priority of Projects somehow. Sorry...

Project vs. Enhancement vs. Defect Definitions

Our organization is trying to define the differences between a Project , Enhancement and Defect from a Demand workflow and project execution perspective. Does anyone have definitions they could share so we can guide our users correctly?

Kyong Pak by Kilo Contributor
  • 12208 Views
  • 4 replies
  • 8 helpfuls