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Resolved! How to Create a new SAFe teams

I am trying to create a new SAFe teams but i have no idea where to go the only process I know is that I have to navigate to Groups and create a new one and select the type as SAFe but is it the right way ?? and if there is any other way please do hel...

pranav12 by • Giga Contributor
  • 2055 Views
  • 1 replies
  • 2 helpfuls

Resolved! Field Type "Schedule Date/Time"

I found a field type on the fiscal_period table with the type "Schedule Date/Time"  Is this field type deprecated, i am not able  to find any documentation on this field type?

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Resolved! I want show message on load of from

Hello, I have to show some field message on the form when loaded but in that it should get the value of 'program manger' and 'backup program manager' fields value I mean what it is having so, I have written on lead clent script in 'demand' table like...

Naresh43 by • Tera Contributor
  • 6393 Views
  • 13 replies
  • 0 helpfuls

Resolved! Resource calendar is not showing non-working days

Hi all, I have a requirement from a client which is asking me to show the user's days off and holidays (or non-working days) in the resource calendar. Once i relate a Schedule to a user i noticed that the holidays configured within the schedule are n...

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Resolved! To Identify Groups with no Activity in ServiceNow

Hi, We have a recent requirement. From our ServiceNow prod instance, we have to get a list of groups which are active but with no activity. These groups will be planned to removed. For Example: In incidents which are opened from January 1, 2018 till ...

Raagavi K by • Tera Contributor
  • 3669 Views
  • 7 replies
  • 3 helpfuls

How to get Sum of related list field values

In project table i have a cost plan table as a related list where i need sum of all Total planned cost (highlighted in screenshot) values to be clubbed together and store it in a value for another calculation. can you guide me on this how to do it? T...

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Tharun Neeli by • Kilo Contributor
  • 1844 Views
  • 1 replies
  • 1 helpfuls

How is the Percent Complete calculated for a Program in ITBM?

We have about 6 Programs created in our London instance.  One of our Programs includes only 1 project. This project presents a Percent Complete value of 34%. However, the Program which holds this project presents a Percent Complete value of 0%. Can a...

Resolved! Program Planned End Date is not editable.

One of our program managers identified an issue where the program manager is unable to change the planned end date. I found this thread on the issue, but the answers provided were focused on projects not programs. Here is the message:  When looking ...

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Resolved! How can I check How many Licenses I have in my instance?

Hi, How can I check How many ITBM Licenses I have in my instance?? There is some project portal access that I understand needs ITBM licenses.  how many people can access Project and Portfolio dashboards?? Can you tell me if there is any OOB Dashboard...

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Resolved! Disable drill down on portal report

Hi All. Publsihed some reports in the Service Portal. I need to disable the standard drill down funtionality to let the user just see the report but not access the underline data. Is it possible? Thanks Fabio

Fabio Cresta by • ServiceNow Employee
  • 2961 Views
  • 3 replies
  • 6 helpfuls

Resolved! Time sheet won't submit

Hi, A time sheet will not submit, all of the time cards are marked as 'Processed', there are none with zero time and when we try to submit it we get: Any suggestions on what's going on and how to resolve it? Matt  

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Matt44 by • Mega Contributor
  • 2396 Views
  • 3 replies
  • 0 helpfuls

PPM project template related questions

Hello Everyone, Please advise on the following How to set few tasks as optional for eg : in the below planning 9,11,14 tasks can be skipped. The tasks need to be after 8,10and 13 I have 2 project templates : -  Template A  with 20 tasks and dependenc...

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CV1 by • Tera Contributor
  • 1952 Views
  • 3 replies
  • 2 helpfuls