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Delete Fiscal Periods and all associated data

We created a number of fiscal periods through 2026 and allowed project managers to allocate project benefits to those periods.  Now senior management wants to cut back to only allowing benefits for the next 2 years (thru 2021). How can I mass delete ...

Phil32 by Tera Expert
  • 935 Views
  • 3 replies
  • 0 helpfuls

Percent complete field in the Project All view

I see a bar against each project record in the Project all view in the "Percent Complete" field with different colours like green, amber and red.  Can someone help me what are the RAG definition of this percent complete bar and what does it exactly r...

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Ranking stories in Agile 2.0

Hey all,  We've been using SDLC/Agile Development for a few years starting in Fuji and we're now on Jakarta.  We're moving from a Release > Sprint structure to the new Group Backlog/Sprint structure in 2.0.  In the old (let's call it 1.0) version of ...

KenC by Tera Contributor
  • 2464 Views
  • 6 replies
  • 1 helpfuls

SAFe roles and License Fees?

Hi Can anyone help with identifying what license types the different OOB defined SAFe roles in ServiceNow are linked to. In other words, if a user is assigned the safe_scrum_master role what license type is being charged from ServiceNow? Is it an IT...

Ereza1 by Kilo Contributor
  • 1530 Views
  • 2 replies
  • 1 helpfuls

Use Cases for PPM Implementation

I would like to know if anyone has any sample use cases for PPM implementation. For additional information I could be contacted at iyousufzai@co.scott.mn.us. Thanks

CIS PPM Exam questions dumps

Anyone who has taken and cleared the CIS PPM exam please let me know what questions you recall that were on the exam so that way I can better prepare myself a study guide to study from. You can attach the questions recalled onto a word document and s...

Arjun25 by Tera Contributor
  • 4230 Views
  • 2 replies
  • 3 helpfuls

What is the use ORDER in business rule?

I know BR will work low order to high order.Example 10,11,12 and so on.I understand something about the use ORDER in BR. But not fully.  My question is  I have 100 BR in order of 100 and I have 10 BR in order of 1000. What BR will execute first?  I k...

Migrating the data from 3rd party system to ServiceNow.

Hello All,   We are planning to move from 3rd party system (CA PPM) to ServiceNow ITBM. Any one can provide me some resources or knowledge to migrate the data to ServiceNow which includes Portfolios, Programs, projects, tasks, team members, cost plan...

Resolved! How to see Agile Board

I am unable to see Agile Board in PDI.  Agile Development 2.0 and Performance Analytics Dashboard plugins are activated.  Have i missed any step ? Below are the modules that are visible  

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Nithin21 by Tera Expert
  • 1787 Views
  • 2 replies
  • 0 helpfuls

Resolved! Custom Resource Reports (Utilization, etc.)

Not sure if this is the best place to ask or if it would be more appropriate for the reporting forum, but we are attempting to make custom forecasted utliization reports. We would like to do something simliar to the out of the box version found under...

How to display RITM info to Service Portal Cart?

I'm trying to modify the Service Portal cart to show the Short Description on SP Cart (both large and small views). I have made a clone of the Cart widget and the cart template, however I can't seem to find the information I need to edit the widget t...

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Bob20 by Tera Contributor
  • 2695 Views
  • 14 replies
  • 2 helpfuls