Dear all, I have a simple question related to test case and user strory in servicenow. We have different story with acceptance criteria and from that we need to start a test case.What is the best way to create a test from a user story and get them bo...
How do I create scrum groups with below roles? A non-admin user wants to create stories who has ITIL,ITIL_ADMIN, USER_ADMIN and all SCRUM roles, how can a user create a group from Agile Development-->Groups module since it displays below error and ...
I'm setting up a PC refresh project and do not have the ability to create work orders. I need to link 2 assets or ci's to each task in the project and to date, my google-fu has failed me. Any suggestions or assistance would be greatly appreciated. ...
I'm trying to set up dependencies between project tasks such as to project task B starts when A ends. The ServiceNow documentation states that it can be accomplished from the planning console. I have tried for two hours without any success.
When we open Project Workspace and open any record(project), there are 6 tabs on the top and first being Analytics. The analytics tab contains Status, Percent Complete, Risks, Issues, Actions and Change Requests. Can someone help me how this records ...
In Projects, there is a Project Tasks related list. That related list shows Top level tasks associated with that project. Here's an example: In this example, I created two sub-tasks underneath that parent task. There is no indicator anywhere here t...
Hello - we are having a reported issue where our projects team is unable to select key milestone without it changing the dates and duration on the project task. User is opening up an existing project task, checking key milestone (which also checks mi...
Hello, We are facing error when we click on "Validate Periods" on Fiscal Periods list. However, the mentioned period seems correct: Can anyone please help me understand what is the issue here? Regards, Prabhh
Hi there - I am trying to figure out how the overall health of a project is calculated. When it shows red, green or yellow - how is that determined?
Hello Team, Somehow, a custom report has been added on Agile Board "Burndown" tab under "Analytics" tab in our Production instance. Can anyone please advise how the report could be added on this tab as Agile Borad is a UI page and how can we remove i...
Is it possible to add Templates to a Demand form so that predefined project tasks can be added to demand record? I learned at the K19 that Demand tasks are being released in NY release so we would eventually replace the project tasks on demand with d...
Hello All, We are using Project Portfolio Management and Worker Portal in London Version. The auto calculation on actual effort field is incorrect.Can some one help me in understanding how the actual effort is updated. We started using worker portal ...
Hello everyone, Hope I can get some help with this. I have created a Virtual Task Board for the Story Table that will show all active records assigned to a specific group were the Enhancement field is empty. (see screenshot below) Then to access thi...
Why assignment group members are not displaying in 'assigned to' field? I gave all the roles related to the ppm(it_project_user,it_project_manager, and pps_admin )roles too!
Hi- some resources on a project are able to see the project task in time sheet portal, while others are missing it. Any idea what may be causing this? I'm experiencing this across a number of different projects, with different resources. They were al...
