space ID is invalid error in CWM in Xanadu
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09-03-2024 06:42 AM
I just upgraded my PDI to Xanadu and upgraded the Collaborative Work Management plugin so I can use the new My Work dashboard in CWM. Whenever I click on My Work, I get the error below. Any ideas? My admin user and every demo user I have gets that same error.

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09-05-2024 05:42 PM
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09-06-2024 09:45 AM
I tried, no luck. I cleared SN's cache and the browser cache. I even tried in Edge which I never use. Same result.

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09-07-2024 05:34 PM
Hi @Louis Savalli ,
I would suggest you to open a case with ServiceNow support as Sunil has also mentioned.
Thank You!
Namita Mishra

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09-08-2024 11:56 PM
Hi @Louis Savalli ,
Wish to know if you have raised the support case with ServiceNow?
Thank You!
Namita Mishra
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09-07-2024 04:28 AM
Hi Louis,
Was there any sys_ux_client_script which was not upgraded fully because of customisation during upgrade?
If possible kindly create a case with us and we will be able to look in the instance. Or please provide access to me, I will try checking in the instance. Thanks.