SPM: EAP Sprints and Agile Development Sprints, Completing Sprints Not Syncing
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05-21-2026 08:00 AM
We use EAP. We create PIs, sprints from EAP. We have EAP to Agile Dev 2 sync enabled.
If we complete a sprint in Agile Dev 2, it does not complete the sprint in EAP.
Is this correct behavior?
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06-18-2026 03:53 AM
Hi there,
Yes, this is the expected behavior out-of-the-box.
Agile Development 2.0 handles the execution layer, while Enterprise Agile Planning (EAP) functions at the strategic/planning layer. While story data and points typically sync between the two, the sprint "State" transition is often kept independent to allow portfolio managers to validate data before finalized reporting is reflected in EAP.
Integration between EAP and Agile Development 2.0
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Best regards,
Mariam Ahmed.
ServiceNow Developer | Here to Learn, Here to Share
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06-18-2026 07:49 AM
Hi Curtis, the go-forward solution is for EAP to work with CWM (Collaborative Work Management). Here is a video showing how this works:
https://www.youtube.com/watch?v=PzkeGQgCb0E&list=PLkGSnjw5y2U7T7owe4UVSoHDe58aZHin8&index=1