Hi @reenajkumar
In one of my previous projects, Idea used to converted into a Demand only after it had been Accepted and approved by leadership. This ensured that only qualified and business-approved ideas entered the demand management process.
The conversion was typically triggered through UI Actions such as Accept or Create Demand on the Idea form. When a user clicked one of these buttons, a server-side script executed to create the corresponding Demand record.
In many implementations, Business Rules are also used to automate this process. For example, a Business Rule such as "Create Demand on Accepting Idea" can monitor changes to the Idea's state and automatically create a Demand when the state changes to Accepted.
During the conversion, standard fields such as Short Description, Description, and Category are mapped from the Idea to the Demand. For instance, the Idea's Description is often copied to the Demand's Business Case field to preserve the original business justification and context.
Refer:
https://www.servicenow.com/community/developer-forum/ui-actions-to-create-a-demand-from-an-idea/m-p/...
https://www.servicenow.com/community/servicenow-impact-forum/when-a-demand-is-created-from-idea-idea...
https://www.servicenow.com/community/itsm-forum/enable-ability-to-create-a-demand-from-an-idea/m-p/4...
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
