Sprints are not importing into SNOW

stephenb
Tera Contributor

‎03-28-2023 08:01 AM

If i create sprints in Jira, then run Import Issues in SNOW the sprints will not import into SNOW -- stories and epics will but not sprints.   I have tried changing mapping configs, deleted and re-inserted Sprint maps -- nothing works -- my current mapping is below -- any insights will be appreciated..

 

stephenb_0-1680015701107.png

 

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Daniel Elsner
Tera Contributor
In response to Rajesh_Singh

‎12-15-2023 08:40 AM

sorry you are wrong, but nice idea; it works OOTB

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Daniel Elsner
Tera Contributor

‎12-15-2023 08:39 AM - edited ‎12-15-2023 08:51 AM

Hi stephen,

I worked a lot with the OOTB Jira Integration. You have to select a board in the team Integration setting for ServiceNow to import the sprints ; only the sprints related to that jira board will be imported

Greetings Daniel

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