Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Stakeholder Register vs. Custom Fields

Brigid33770
Tera Contributor

Hi everyone!

We implemented Demand before the other SPM modules and made several customizations.

Four custom fields were added to the Demand Details to identify the IT Sponsor, IT Executive Sponsor, Executive Sponsor, and Business Sponsor. We've used this for some reporting. 

 

The Stakeholder Register has the same "users", so we are duplicating documentation, which is not optimal. 

 

I'd like to understand best practice for using the Stakeholder Register for the roles as described above. How is the Stakeholder Register used in reporting, i.e. Projects by <NAME> or <FUNCTION>

0 REPLIES 0