System Applications Category
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‎04-15-2025 02:34 AM
Hi Community,
I was wondering what is "System Applications" Category and its related Catalog Items.
Among the skipped records during the upgrade, changes to category [sc_category] "System Applications" record was made. I checked the record via skipped record and can see the record exist but when I check though "Show Related Record" button on related link, "Record not found" pops up and I cannot find the record.
I checked if the same page exist on PDI, and have confirmed this. but it is not available when searched from sc_category table, even when filtered using sys_id.
https://[instance_name].service-now.com/sc_category.do?sys_id=a8d3958fd7421100b9a5c7400e610385&sysparm_view=