For the benefit of anyone picking up Test Management, I encountered a few bugs (/odd implementation). For anyone else customising TM this may save you some time.
State Management
- Added business rules to propagate the Test Case execution status onto task.state but found that when signing-off a test plan the test cases disappeared from the initial form (number of passed/failed etc.)
- Even though TM doesn't use Active/State it has a filter for Active. I worked around this in tm_SignOffAjaxProcessor to remove the Active filter:
countByTestStatus: function() {
// build new response xml element for result
var result = this.newItem("result");
var sysparm_testPlan = this.getParameter('sysparm_testPlan');
var testPlan = tm_TestManagement.getDecoratedGlideRecord(sysparm_testPlan, tm_TestManagement.TEST_PLAN);
var count = testPlan.countByTestStatus();
// FIXME
// OOB only shows Active test cases, even though this module never changes the active value
count = new GlideAggregate(count.getTableName());
count.addAggregate('COUNT', tm_TestManagement.EXECUTION_STATUS);
count.addQuery('tm_test_plan', testPlan.gr.getValue(tm_TestManagement.SYS_ID));
count.query();
// END OF FIX
while (count.next()) {
result.setAttribute(count.execution_status, count.getAggregate('COUNT', tm_TestManagement.EXECUTION_STATUS));
}
},
Platform URL
- This will break if you put in any http: or https: prefix (fix is coming in Jakarta?)
- In tm_TestPlanDecorator:
if ( ! url.match(/^http/) ) {
Testing End Date
- When you Notify tester, the due date given to the tester depends on the start_date of the Test Case, so will be wrong most of the time
- In tm_StartExecutionProcessor:
//var _duration = gs.dateDiff(testPlan.getValue('start_date'), _testingEndDate,false);
var _duration = gs.dateDiff(gs.now(), _testingEndDate,false);
Our Testing and QA team determined that ServiceNow's Test Management isn't good enough for their needs, although we don't have another product in use (I don't count Excel ...). We're also experimenting with SDLC ("Agile Development"), although the Test tasks in that application are very limited. I can see the benefit of an integrated tool with other IT processes, however OOTB Test Management is neither a comprehensive testing tool nor does it integrate into other processes. This makes it difficult to win the internal argument to "go ServiceNow" for test management.
