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Resolved! Customizing Capacity Planning for Team Members and Epics

I am setting up capacity planning for my team and have a few questions:Can I add team members names in the capacity planning tool? Currently the default configuration is Group, Role, & Skill.Can the dropdown be customized to show the epics and the te...

Eva25 by Tera Contributor
  • 880 Views
  • 2 replies
  • 0 helpfuls

Making attachment mandatory in Test Management 2.0

Hi everyone, I have a requirement to make attachments mandatory in Test Management 2.0 for test steps that are in state 'Blocked' or 'Failed'.I have tried various customizations to the macro bellow (test_step_list), but none of them are working:<?xml...

Document Management

There is new plugin named Document Management. after installation of that plugin, added the document tab in the related list in project form. How to add the documents in the related list of document form.The existing documents which present in the at...

Jyoti33 by Tera Contributor
  • 316 Views
  • 1 replies
  • 0 helpfuls

HELPPPP !!!! Idea Portal, Create a Idea

Whenever I am trying to create a idea on idea portal , it is showing category as mandatory .Is there any possible ways to make it unmandate .I tried making it false in IM Create/Edit widget but the asterisk has gone and its still showing the filed sh...

Hitesh Ramba by Tera Contributor
  • 1288 Views
  • 18 replies
  • 0 helpfuls

Resolved! Program level Benefit Plans

Hi team, Can you create Benefit Plans at the Program level, or is this only a rollup of Demands and Projects?

GPenetito by Mega Expert
  • 471 Views
  • 2 replies
  • 1 helpfuls

Migration to Resource Management

SCENARIO:  Moving from an old MS Project instance to ServiceNow.   Everything about Demand and Project is golden.  Resource management though....   I have my own opinions on this but I'm looking for a broader consensus.What's the best strategy for mi...

Uncle Rob by Kilo Patron
  • 1029 Views
  • 3 replies
  • 0 helpfuls

Copying values from cells to paste into a document

In a project plan, is it possible to select multiple cells and copy the values so I can paste them into a document? Reasoning: I may want to talk to my team about multiple tasks in a meeting. I want to be able to copy the WBS and Short Description of...

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KarrieDash by Tera Expert
  • 314 Views
  • 2 replies
  • 0 helpfuls

(new) Project Workspace - can't create a new project

I've got a few instances (DEV, PROD, PDI)... the only one where I can't create a project in the new Project Workspace is PROD.  The UI Page that pops up when you click the "Create Project" UI Action is missing the Project Class dropdown.  Each of my ...

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mikereaves by Tera Expert
  • 581 Views
  • 2 replies
  • 0 helpfuls