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Resolved! Sub Projects in Portfolio Planning Workspace

Hello,  In my portfolio plan in the portfolio planning workspace, I can't differentiate between projects and subprojects-- they all just appear as projects. I want to show only the projects, or only the subprojects on a given roadmap. The sn_align_co...

SusannahA by Tera Contributor
  • 558 Views
  • 2 replies
  • 0 helpfuls

Resource Assignment is front loading the hours

We have started using Resource Assignment and we have noticed the hours are being front loaded. The resource plan says even but when we look at the hours of the resource assignment it is only putting hours in the first 2 weeks of the month and then l...

Karlie by Tera Contributor
  • 1850 Views
  • 9 replies
  • 2 helpfuls

Nothing being generated in Sprint Tracking

Hi all,  I am in the process of testing Agile Development 2.0 on our development environment running Xanadu.  Everything works up unit I click "Start Sprint" at this point I am taken to the sprint tracking page and nothing is generated vtb wise.  All...

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Dan74 by Tera Contributor
  • 294 Views
  • 1 replies
  • 0 helpfuls

Backlogs aligned to planning items

We are utilising the Strategic Planning Workspace with a product lens. With the introduction of Scrum Programs, I am looking for a way to create a backlog that only includes EPICs that have been prioritised (ie. exclude those that have a planning sta...

ServiceNow Anaplan spoke

Hello,i've been asked to scout a ServiceNow - Anaplan integration scenario, in order to move program information from and to ServiceNow.i checked Integration Hub spokes list and i cant find Anaplan.Can you confirm that we don't have any available spo...

Tracking SAFe PI Risks

Would like to know how others are tracking your PI risks in ServiceNow Scaled Agile Framework (SAFe). It offers a way to identify, track, and manage PI Objectives and dependencies, but I don't see anything for Risk.  Am I missing something or is it n...

jaguthrie by Tera Contributor
  • 385 Views
  • 1 replies
  • 1 helpfuls

Add 'Copy' Functionality on Program Status report

Hello EveryoneOn the project status report, we have a 'Copy' buttonwhen we select a specific status report and click on that Copy button from the choice list next to Create new. this will copies the selected status report including all fields into th...

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Help with generating Fiscal Period for a single year

Hello, In our live instance we need to re-generate our Fiscal Periods for 2022 (they were inadvetently removed). Is possible to do this for a single year (bearing in mind that we are now in 2023 of course)? Or would we have to remove all of our Fisca...

davidsmith by Tera Expert
  • 1361 Views
  • 10 replies
  • 3 helpfuls

Resolved! How to duplicate tests in Test Management 2.0

In Test Management 2.0, is it possible to copy a test so that you don't have to start from scratch when creating a similar test (in case only a few steps differ)? It was possible in Test Management 1.0 but that functionallity seems to be gone. Thanks...

Community Alums by Community Alums  
  • 3353 Views
  • 7 replies
  • 24 helpfuls

Assign Skills to HR users and group

Cloud Dimensions wants to utilize skills when routing HR cases. When a case is assigned to a group and needs a particular skill, the system will look in the group to find who has that skill, then automatically assign the Case to that person. The reco...

PrathyushaR by Tera Contributor
  • 511 Views
  • 2 replies
  • 1 helpfuls

The HTML in the Idea form is not loading in PRD

Hello folks,When I go to the Production Idea Portal, the HTML on the Description is not loading for me and others. If just displays this moving dots. â€ƒThis is not the situation when I click on the TEST and DEV Idea Portals, which displays the correct...

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Hola Ola by Giga Guru
  • 1002 Views
  • 8 replies
  • 2 helpfuls

How do I modify a Project Template?

Once a Project Template is created, how do we edit that template?  Or do we have to create a new Project from the Template, edit the Project and save as a new template?

andytom by Kilo Contributor
  • 2610 Views
  • 9 replies
  • 3 helpfuls