Just wanted to know if any demo video available for ServiceNow Demand Management
Just wanted to know if any demo video available for ServiceNow Demand Management and can that be downloaded.
Forum Posts
How to assign a priority to a test case in Test Management 2.0 (Yokohama)
Hi,In the Yokohama release of Test Management 2.0, I noticed that during test case creation there’s no default field to assign a priority.Is there a standard priority field available?I checked via Configure > Form Builder, but didn’t find any field f...
Delete Budget Reference Rate items
Hi, Acctually, I need to delete Budget reference rate since it was created with fail.But when I tried to delete budget reference rate, below error message poped-up.Would you please provide the guide how to delete budget reference rate recird?
Rate line item difficult to select when multiple resource have the same name
We defined a rate model allowing us to have different rate per resource.When hitting the button "New" to create a New Rate Line we get the screen here under were we need to select the resource this rate line should be used for. The problem is that th...
Fiscal Periods vs. Calendar for Resource/Operational Plans
Hello, Anyone can help with Fiscal Period vs. Calendar alignment for Resource and Operational Plans? In our SPM/PPM implementaton, we use a 4-4-5 fiscal calendar, aligned with our corporate financial practices.Resource Managers allocate resources bas...
Adding Documentation Tasks to Project Template
Hi, I need to add the "Documentation Task" into the Project Template form.I am not able to find the exact relationship for the same to create a related list as well. Hint:1. The project templates are creating by a project, adding documentation tasks...
Capturing Opportunities in PPM
What recommendations or best practices have others adopted in capturing Opportunities (favorable Risks) in SPM/PPM?As risks aren't always negative, how are others capturing favorable Risks in their SPM project records? As they aren't planned benefit...
Expected result field missing in test and test steps – Test Management 2.0 (Yokohama)
Hello,In the Yokohama version of Test Management 2.0, when creating a test or a test step I can enter the description and select "Need Verification", but I don’t see any Expected Result field.Is this field supposed to be available in the test and ste...
Direct editing cells in Project Workspace not triggering custom Business Rule
Working on a user-requested enhancement to automatically update a project task's percent complete if state is Work in Progress and status is Green. The Business Rule and associated Script Include are working for the most part, but not if you directly...
Track dates a phase change in the project occurs
I have a need to create a report that shows dates on which the project phase field is changed. Is this date held in the system anywhere, and if so can someone point me in the right direction. If it is not held by default can anyone propose the best w...
SPM Teamspace1 Activation starting from customized SPM environment
Hi,one of our customer developed the Demand and PPM processes before the Orlando version. At that time Teamspaces were not available yet, therefore the personalizations/customizations were done on the basis tables (dmn_demand, pm_project, ...) and on...
How to create project from demand in the Strategic Planning Workspace
I am trying to create a project from a demand. We have created that demand from an idea in the Strategic Planning Workspace and that demand is created in the sn_align_core_demand table and is visible on the workspace . But after approving the demand ...
How to hide 'New" in project workspace ?
how to hide/restrict to admin 'New' in project workspace? can someone help me guide the step by step process. Thank you
Visual Task Board - Remove checklist option
With our teams starting to use visual task boards we have been made aware of an issue with checklists.Users are able to add checklist templates to cards, but they are currently unable to remove the template if they are not the person who added the te...
User Experience Analytics
Good morning,we have a ServiceNow Portal that contains Knowledge Articles and files (the files are stored in ServiceNow). Knowledge Article ISMS management When user updates a knowledge article and saves it in SN, the SN database shall record:Last Up...
