Unable to activate lens
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06-03-2024 05:12 AM
Hello Everyone,
My task is to hide confidential demands and projects from users other than present in allowed list on demand, project record.
I have following custom fields on demand and project table,
1. Is confidential
2. Allowed users
To achieve this using data separation plugin in ServiceNow,
I have performed following steps to achieve this,
1. Install Data Separation Plugin (sn_ds)
2. Activate project and demand table for data separation using Supported tables
3. Created Hierarchy record (Lens record) with following details screenshot attached,
Once Lens structure is saved and I try to activate Lens record getting below error.
Error Message

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06-03-2024 06:03 AM
Hello @sameershind ,
You may want to refer this article.
If this response is correct, please mark the response as correct.
Thank You!
Namita Mishra