Unable to activate lens

sameershind
Tera Contributor

Hello Everyone,

 

My task is to hide confidential demands and projects from users other than present in allowed list on demand, project record.

 

I have following custom fields on demand and project table,

1. Is confidential

2. Allowed users

 

To achieve this using data separation plugin in ServiceNow,

 

I have performed following steps to achieve this,

 

1. Install Data Separation Plugin (sn_ds)

2. Activate project and demand table for data separation using  Supported tables

3. Created Hierarchy record (Lens record) with following details screenshot attached,

Lens Creation.pnglens structure.png

Once Lens structure is saved and I try to activate Lens record getting below error.

 

Error Message

The field 'Bottom entity on planning item' is not pointing to bottom entity.
 
Lens Error.png
 
Please help.
 
Regards, 
Sameer
1 REPLY 1

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hello @sameershind ,

You may want to refer this article.

If this response is correct, please mark the response as correct.

 

Thank You!

Namita Mishra