Playbooks in SPM: Guided Execution at Enterprise Scale DISCLAIMER: This article describes Playbooks for Projects and Demands in Strategic Portfolio Management (SPM). Availability depends on your Project Workspace, Portfolio Planning, and Strategic...
Hybrid Project Management connects Project Workspace and Collaborative Work Management (CWM), keeping project work aligned by allowing teams to break down project tasks into their own tasks and stories in CWM while enabling project managers to track...
Introducing MCP for SPM Introduction AI clients are quickly becoming where work starts. Goal owners, portfolio managers, and project managers are already asking Claude, Microsoft Copilot, and Gemini to summarize, analyze, and plan, but the answers...
ServiceNow Otto for SPM Are you looking to accelerate business alignment with ServiceNow Otto for SPM? The resources below give you quick guidance to drive customer value faster, strengthen alignment, and deliver better business outcomes. This gui...
Demand intake gets messy over time. Different teams submit requests that overlap, and nobody notices until two projects are funded for the same need. Now Assist for Strategic Portfolio Management (SPM) has a Similar Demands skill that helps here. F...
Allocation Interval Minutes: Precision and Weekly FTE Limits A guide to the com.snc.resource_management.allocation_interval_minutes property: how it decides the smallest slice of time used when spreading effort across days, why hours sometimes look...
Enterprise-wide Deployment recommendations and best practices Enterprise-wide Deployment enables multiple business units to leverage SPM with tailored configurations while maintaining a unified data model and governance structure. Enterprise-wide...
The Project Data Quality Index checks each project against 20 rules and gives it a rating. This article lists every rule, what it checks and the condition behind it, so you can see why a project scored the way it did and what to fix. How scoring ...
The Project Data Quality Index scores each project on how complete and up to date its data is. Out of the box it checks 20 rules in six areas. Your organization may need rules that match its own process, or may want to retire a rule that doesn't ap...
Test Management 2.0 is a simple tool to fully manage manual tests, versions, and even comprehensive test plans for a manual test management process. While you should aim to automate testing as much as possible via Automated Test Framework (ATF), manu...
Playbooks in SPM: Guided Execution at Enterprise Scale DISCLAIMER: This article describes Playbooks for Projects and Demands in Strategic Portfolio Management (SPM). Availability depends on your Project Workspace, Portfolio Planning, and Strategic...
Allocate More Than 24 Hours per Day: The Daily Cap A guide to the com.snc.resource_management.allocate_more_than_24hours_per_day property: how the system stops a person being planned for more hours than a day has, how existing bookings reduce what ...
Resource Assignments and Employee Profile Dates A guide to how a resource's employment start and end dates shape a resource assignment: who gets allocated, on which days, how much, and what changes between FTE, Hours, user, group, task and operatio...
Hi Everyone, The new release (July to September store) for ServiceNow Strategic Portfolio Management brings meaningful upgrades across AI, project execution, demand management, and governance. Here are the highlights worth knowing. MCP for SPMS...
Hybrid Project Management connects Project Workspace and Collaborative Work Management (CWM), keeping project work aligned by allowing teams to break down project tasks into their own tasks and stories in CWM while enabling project managers to track...
Attribute-Based Planning Greetings community members! Today I will deep dive into the attribute-based planning. In the next experience of SPM, attribute-based planning is the base for three functionalities - Capacity planning,Resource management ...
Introducing the Project Data Quality Index Now available in ServiceNow Strategic Portfolio Management (Brazil Patch 1 / Australia Patch 7 and above). This new quality scoring feature monitors your project data and identifies gaps before they silently...
DISCLAIMER: This article describes a proposed solution to support this use case. The proposed solution requires configuration, as such, there is no liability for ServiceNow to provide support, apply changes, fix defects and review impact during futu...
Introducing MCP for SPM Introduction AI clients are quickly becoming where work starts. Goal owners, portfolio managers, and project managers are already asking Claude, Microsoft Copilot, and Gemini to summarize, analyze, and plan, but the answers...
Key Improvements to Resource Management in ServiceNow’s Strategic Planning Management (SPM) This article highlights some of the newest capabilities aimed at empowering both centralized and decentralized resource management strategies. These capabil...
Project Workspace in Strategic Portfolio Management ServiceNow’s Project Workspace is a project management application that is part of Strategic Portfolio Management (SPM). It brings planning, resourcing, financials, risk tracking, and reporting in...
Every project starts with something written down. A charter. A brief. A scoping spreadsheet someone built the night before kickoff. And then, almost always, someone spends an afternoon retyping all of it into a project plan. AI Project Plan Generatio...
Enterprise Agile Planning (EAP) in ServiceNow's Strategic Portfolio Management (SPM) Please subscribe to this blog for up-to-date information on EAP Welcome to the Enterprise Agile Planning (EAP) Guide. As organizations continue their business tr...
Introducing RIDAC by Type If you manage projects in Project Workspace, you know RIDAC - your Risks, Issues, Decisions, Actions, and Change Requests, all in one place. Until now, that "one place" was a single flat grid (now called All RIDAC) with ev...
ServiceNow
Steph Morillo
LisaLatour
