Unable to confirm/allocation all hours when resource is over allocated

Gautam Krishna · ‎04-27-2020

If user is already allocated and another resource plan is raised for same user, system allocated partial hours and puts remaining hours in "Resource Log". How can I change this behavior so that system allows more than 4 hrs allocation.

This behavior is observed only when "Resource Manager" confirms/allocates the resource plan using Allocation workbench.

Warning message:

Namita Mishra · ‎04-27-2020

Hi @gautamkrishna ,

I missed the fact that you were trying it for user resource plan.

OOTB, it allows the resource manager to over-allocate the users upto 24 hours / day via group / role resource plan. If you allocate / confirm group / role user resource plan via ellipses (three dots) present in resource allocation workbench it over-allocates the users in that resource plan and no warning displays on the screen.

For example: Refer the screenshots

Availability of the group is 130 hours and resource plan is created for 150 hours. On confirming from ellipses, users are over-allocated without any warning.

Plan is to fix this behaviour (to allow 24 hours booking without warning) for user resource plan as well from resource allocation workbench starting Paris release.

Thanks,

Namita Mishra

View solution in original post

Namita Mishra · ‎04-27-2020

Thank you @gautamkrishna .

Glad that you got the query resolved.

Thanks,

Namita Mishra

Namita Mishra · ‎07-29-2020

Hi @Gautam Krishna,

Wish to confirm that now in Paris release, you can confirm / allocate the user as well for 24 hours / day from the ellipses.

Prior to Paris release, it was available only for group and role.

Hope this update is helpful !!

Thanks,

Namita Mishra

Gautam Krishna · ‎08-12-2020

Yes, this is working seamlessly.. Thanks for follow up and update.