Unable to create Agile Phase for Project

Nihal2
Tera Contributor

Hi,

 

I am not able to create Agile Phase for a Project. I just wanted to Test why roll up dates is not working for my setup. Can any one help me on, Why I am not able to create a Agile Phase. Also, if anyone has a clarity on how roll up dates should work, that would be a cherry on the cake.

 

Attaching the screenshot to show you the issue I am facing.

 

Nihal2_1-1701783285268.png

 

1 ACCEPTED SOLUTION

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Nihal2 ,

Typically this error is seen when:

1. Project execution type is Agile &

2. User adds the project task in the Agile phase.

In this case, the error message is as shown in the below screenshot -

Screenshot 2023-12-07 at 2.58.02 AM.png

I guess your  project is also of the type Agile.

 

Now can you please do the following:

1. Change project execution type (for testing purpose) to Hybrid & re-try the steps... Check if this removes the error

2. Leave the project "as is" i.e. Agile and see if the Agile phase somehow is the parent of any of the project task.

 

Looking forward to hear from you once you try the above steps.

 

Thanks,

Namita Mishra

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7 REPLIES 7

ettawilson
Mega Sage

Hello Nihal2,

Check your execution type. Set it to Hybrid, so you can add an agile phase and project tasks.  Regarding your rollups, check the Project and Project Task Properties.

 

Etta

Hi Etta I did try changing the Execution type but I am still getting the same error.

 

Screen shot of the project details:

Nihal2_0-1701846265670.png

 

Screenshot of  error:

 

Nihal2_1-1701846555370.png

 

Looks like your phase is Agile like Namita said. Try doing what she suggested and see what happens.

 

Hey @ettawilson,

Hope you are doing fine.

I am also awaiting the response from @Nihal2. Curious if the suggestion worked for him.

 

Thank You!

Namita Mishra