Unable to create Agile Phase for Project

Nihal2
Tera Contributor

Hi,

 

I am not able to create Agile Phase for a Project. I just wanted to Test why roll up dates is not working for my setup. Can any one help me on, Why I am not able to create a Agile Phase. Also, if anyone has a clarity on how roll up dates should work, that would be a cherry on the cake.

 

Attaching the screenshot to show you the issue I am facing.

 

Nihal2_1-1701783285268.png

 

1 ACCEPTED SOLUTION

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Nihal2 ,

Typically this error is seen when:

1. Project execution type is Agile &

2. User adds the project task in the Agile phase.

In this case, the error message is as shown in the below screenshot -

Screenshot 2023-12-07 at 2.58.02 AM.png

I guess your  project is also of the type Agile.

 

Now can you please do the following:

1. Change project execution type (for testing purpose) to Hybrid & re-try the steps... Check if this removes the error

2. Leave the project "as is" i.e. Agile and see if the Agile phase somehow is the parent of any of the project task.

 

Looking forward to hear from you once you try the above steps.

 

Thanks,

Namita Mishra

View solution in original post

7 REPLIES 7

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Nihal2 ,

Typically this error is seen when:

1. Project execution type is Agile &

2. User adds the project task in the Agile phase.

In this case, the error message is as shown in the below screenshot -

Screenshot 2023-12-07 at 2.58.02 AM.png

I guess your  project is also of the type Agile.

 

Now can you please do the following:

1. Change project execution type (for testing purpose) to Hybrid & re-try the steps... Check if this removes the error

2. Leave the project "as is" i.e. Agile and see if the Agile phase somehow is the parent of any of the project task.

 

Looking forward to hear from you once you try the above steps.

 

Thanks,

Namita Mishra

Hi @Namita Mishra  thanks for the guidance. It worked for me.

 

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Nihal2 ,

Glad to know it worked. Thanks for confirming.

 

Merry Christmas and Happy New Year!

 

Thanks,

Namita Mishra