Unable to solve Missing module id / Invalid module id! in idea portal App
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04-20-2020 01:30 AM
Hi,
I have enabled plugin "Id: com.snc.ppm_innovation_management" to get the Idea Portal App in Orlando
Idea Portal got activated and able to see in side bar/navigation pane
However my users are getting error "Missing module id / Invalid module id!" when they login to https://instancename.service-now.com/idea
I browsed related posts but none of the solutions worked. Please help.
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07-25-2021 09:19 PM
This works!
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05-02-2020 03:58 AM
actually solution something else. User just have to login the servicenow first then go to idea portal. It works like charm

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09-04-2020 10:23 PM
The error you are getting is because the Idea category and Idea Module are not map.
You must map an idea category table with an Idea module in order to define which category options will appear on the Idea Portal and the Create an Idea form.
Mapping an idea category table with an Idea module fetches the list of categories in the Idea Portal. If a customer already has a table with a list of categories such as product or department, you can use the table in the Idea Category [im_category] table to configure the mapping between the two. If the customer does not already have a list of categories, as the implementer, you can use the Idea Category table in the Idea Category Configuration module. These categories are obtained from columns and fields on the parent table.
You can use multiple idea categories with an Idea module; however, you can only map one category table to an Idea Module.
Preparation:
- Determine which Idea module and idea category table you want to use.
You can configure the form by navigating to Ideas > Idea Category Config > New.
You also have the ability to create filter conditions to spell out any idea categories that you want listed on the Idea Portal.
Ex: My new Idea portal module is called: Blockchain.
After you are map your idea category to your new idea module the mysterious error message
"Missing module id / Invalid module id!" should not display again. Refresh portal page and the new portal page create idea should be available error free!

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10-28-2020 05:41 PM
The idea portal needs some URL parameters when loading that portal. If you use the application navigator module to load the page, it works as expected.
You can see this by Navigating to Ideas > Idea Portal.
The direct URL is this:
https://yourinstance.service-now.com/idea/?id=ideas_list&sysparm_module_id=internal