updated plugin to 5.3.0 RMW error while resource card are opened or created

JayanthiHCL
Tera Contributor

3 weeks ago

Updated resource manager workspace plugin to 5.3.0 RMW throws an "undefined value" error while resource card is opened or created

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3 REPLIES 3

Hemanth M1
Giga Sage

3 weeks ago

Hi @JayanthiHCL ,

 

are you sure is it after the plugin upgrade? if so, you can repair once (in Sub production) and try!

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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JayanthiHCL
Tera Contributor
In response to Hemanth M1

3 weeks ago

 

Attached the error, looks like RMWorkspaceDataFetchSNC script is updated as part of the plugin, its trying to check the field called offset from resource_allocation.  Not sure of fix yet. Please let me know if you are aware.  Resources are not displaying in the resource board. Not sure what filter to set. 

JayanthiHCL_0-1766725621005.png

 

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JayanthiHCL
Tera Contributor

3 weeks ago

Attached the error, yes its after upgrading the plugin. it's coming from RMWorkspaceDataFetchSNC - its trying to do some date calculation with field called Offset on requested_allocation - this script is updated with this plugin. Not sure of fix.

JayanthiHCL_0-1766725277330.png

 

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