Updating Actual Benefit in Project Currency on Benefit Plan Breakdown

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PavelP
Mega Sage

‎06-18-2020 10:42 PM

Hi,

I'm having trouble understanding the intended functionality Project Currency module on benefits.

In the Default view, the Benefit Breakdown record can have updated both Entered Benefit and Actual benefit, with these fields being rolled up to Benefit Plan. However, when I switch to 'Project Currency' view, only the Entered Benefit field is editable. 

What is the intended way, to update "Actual Benefit in project currency". OOTB, it's set to read-only, and even when I forced some amount in, it doesn't roll up to Benefit plan.

Is this a bug, or am I missing a functionality there?

 

Thanks in advance

Pavel

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chidanandapati
ServiceNow Employee
ServiceNow Employee

‎06-22-2020 09:43 PM

Lenka,

Thank you for reaching out. The functionality is designed with an understanding that Actual Benefit is typically entered in system currency. It is good to know that there are use cases where it is entered in project currency. Could you please raise an enhancement request https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests for us to track it.

Regards,

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