Resolved! Estudos
I would like tips for those who are starting out (me) in the ServiceNow universe and still have a basic level of English...
Forum Posts
Resolved! Cost Management and Financial Management plugins - what's the difference?
I can see both of these plugins in the product documentation, but I can't seem to find any info about which plugin/product is most appropriate for various use cases. Or do they work together? I'm curious about: Subscription costs - seems like Cost Ma...
Resolved! Expense line amount calculation
Hi Experts, The amount in the Expense Line for a Project gets calculated automatically. In debugging there is property which calculates the amount with $37 per hour. The question is, the amount gets calculated in many different ways. Can anyone pr...
Resolved! Need to know from which licensing model does Agile 2.0 comes up
Hello Community, I just want to know about the licensing model does Agile 2.0 comes up for ITSM. Can anyone please help here?
Resolved! Why there is two dates in Demand? One is approved start dates and another is start date? What is business use case and significance of these fields.
Why there is two dates in Demand? One is approved start dates and another is start date? What is business use case and significance of these fields.
Forecasted data
As a project manager, how do I find my forecasted dollar amounts to include resource plan dollars?
Idea portal: where are comments and vote counts stored?
Hello While testing out the Idea portal, I initially thought that the comments made on the ideas were stored in the Activities field on the Idea form itself. Turns out they are not there. Where are the comments from the Idea Portal stored? Also, wo...
Interested in a ServiceNow SPM Benchmarking and Knowledge Sharing Opportunity?
Hello community,I hope this message finds you well. We are interested in connecting with other Strategic Portfolio Management (SPM) users to organize a benchmarking session focused on knowledge sharing, current/best practices, obstacles, etc. Hoping...
Set percent_complete based on task completion
I know OOTB ServiceNow currently has the percent_complete field to calculate based on the # of days completed within the project tasks. For me this isn't optimal and isn't an accurate reflection of a project completion percentage. It looks like the...
Enhancement Workflow - Is this still recommended?
Is the Enhancement workflow still recommended to implement if we have not yet implemented? We are looking for solutions for requests that do not require a Project Manager, but multiple teams will be needed to complete the request.
Add stories to a release
Hello, I created a change request and under description I listed stories that all go under that change request. I created a release for my upcoming sprint and clicked on the stories tab then clicked on edit. I searched the name of my first story on...
Resolved! What role does Business Analyst in implementation?
Greetings,I would be a playing a role of Business Analyst , please give your invaluable inputs ( start to finish of a project).Best,Satz..
Project Status Reports Import from Excel
We have a request from Project Managers to be able to document their project status updates in Excel and then import into ServiceNow. I've tested using the import function for the project_status table; in the list view, I added the related fields [pr...
New Project Workspace blank page
Hello, Last week we performed a clone and upgraded dev environment to Vancouver.We have now noticed that the New Project Workspace (which was working fine) is showing a blank page when selecting a project:  I have taken several actions to try to solv...
Customization on Resource Reports under Resource Management
We have a client requirement where the Resource reports should be filtered based on the current logged in user.When the group manager from the group selected in the Resource reports logs in, the resource report should be displaying the data for the s...
