what is difference between "Key Milestone" and Milestone? has has anyone replaced with toll gates?
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06-28-2021 08:58 AM
Can anyone give me a quick answer on what is difference between "Key Milestone" and Milestone?
Appears to be the same as no duration
has has anyone replaced with toll gates?
thanks much
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Project Portfolio Management
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06-28-2021 11:46 PM
Hi,
Key Milestones are visible on portfolio and/or program level (eg. via Investment portal, Portfolio or Program workbench) whereus "normal" milestones are visible only on a project level (eg. via Planning Console).
Kind regards,
Petr
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06-28-2021 11:46 PM
Hi Mary,
Frankly speaking even for me this was something new I learned. I always heard about Milestones only having zero duration. In ServiceNow, they have one more additional fields to identify if a milestone is a key milestone.
In the planning console, once you set your task to zero duration it becomes a milestone.
One thing I have noticed is that your milestone won't be shown in the status reports. Only Key milestones will be shown. So in order to present the status report along with upcoming milestones you need to set them as Key milestones.
What we have done in our organisation is we have set a BR to make all milestones defaulted to key milestones. This way we don't miss them from our status reports.
Hope this helps.
