Platform analytics schedule export as PDF being truncated

[Nathan Billing]

Dear Community 

We have an instance where a dashboard built within platform analytics and being shared to other users via pdf and email is being truncated.  We have created a data visualisation using a pivot table and when I include this visualisation in a report ( see first image) and sent it as a PDF the recipients are only getting the first part of the list ( see second image attached).

Is there a fix to this or is this a known bug or issue?  We are on currently on Yokohama.

Any hint or tips on how to resolve this would be great,

Thanks

[Bhuvan · Accepted solution]

@Nathan Billing 

This is a known limitation, refer below knowledge article for this issue and workaround

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0788359

If this helped to answer your query, please accept the solution and close the thread.

Thanks,

Bhuvan

[Adam Warner]

I've recently come across something similar on our instance while testing out the migration path from PA dashboards/reports to the new PAR dashboards/data visualisations.

With a "classic" report (left) it looks pretty professional. I can set the header to include our company logo using the `page_hdrftr` field on the `sys_report` record.

With these fancy new data visualisations... I can do no such thing. The scaling of the visualisation is odd, the table is not included despite the table be included when viewing in the platform. 

Bit of a step backward if you ask me 🙂