what is FTE value, why should we use it?

[chanikya]

what is the use of FTE, why we use it? 

how it will works???

[chanikya]

Thanks Sanjiv!!!

[chanikya]

Sanjiv can you please help me one thing

copy Additional coments from RITM to SCTASK   as well SCTASK to RITM

Problem is comments was  Duplicated 

SCTASK-----> RITM

var gr = new GlideRecord('sc_req_item');
	gr.get(current.request_item);
	gr.comments = current.comments;
	gr.work_notes = current.work_notes;
	gr.update();

RITM------->SCTASK

var comments = current.comments;
var sctask = new GlideRecord('sc_task');
sctask.addQuery('request_item.number', current.number);
sctask.query();
while (sctask.next()) {
sctask.comments = comments;
sctask.update();
}

PRoblem is:

[SanjivMeher]

Use below scripts task->ritm

if (current.comments.indexOf('Comments from '+current.request_item.number)>-1)
{
var gr = new GlideRecord('sc_req_item');
gr.get(current.request_item);
gr.comments = 'Comments from task '+current.number+':'+current.comments;
gr.work_notes = 'Worknotes from task '+current.number+':'+current.work_notes;
gr.update();
}

ritm->task

var comments = current.comments;
var sctask = new GlideRecord('sc_task');
sctask.addQuery('request_item', current.sys_id);
sctask.query();
while (sctask.next()) {
if (current.comments.indexOf('Comments from task')>-1)
{
sctask.comments = 'Comments from '+current.number+':'+comments;
sctask.update();
}
}

[SameerM_ALM303]

FTE is "full time equivalent" used to measure an employee or a resource with his/her working effort. Let us take an example, an employ must be working 8 hours a day, 40 hours a week and respectively to get qualified as an FTE. In another example we can also assume with the same 40 hr./week, two resources are working 4 hours a day.