Who is included in the Additional Assignee List user popup

[Kathryn P]

Does the Additional Assignee List user popup display all users provisioned for ServiceNow or some subset?

ServiceNow knowledge just states that this field allows you to add additional users to a project task, but does not specify what the OOTB user list provides to choose from.

[Jeff Currier]

This is determined by the reference qualifier for that column on that table.  In this case the Project task table there is a dictionary override for that field.  Out of the box, this is override for the reference qualifier set to: javascript:var util = new ProjectManagementUtils(); util.assignedToRefQual(current, SNC.PPMConfig.getProjectRole('user',current.getTableName()),true);

This is looking for those users with the appropriate role.

[Jeff Currier]

Kathryn, 

Did this give you want you wanted?

-Jeff

[Nazia1]

@Jeff Currier The same qualifier is for assigned to field also in Project task and if i understand correctly , it will display members of selected assigned group or all the members of assignment group if assigned group is blank.

We want this field to be open to all users to remove this constraint and irrespective user is a part of support group or not , all should be visible.

Do you see any challenges or implications of doing so

[Miguel Donayre]

@Nazia 

Just keep in mind in order to access the project task table or any project table you will need at a minimum the "it_project_user" role. That will impact the license count and might impact the overall license cost.