Why are we unable to pull Report for Projects in Resource Reports?
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02-26-2024 08:57 PM
Hi
Can someone please help me understand why we are unable to pull the report with the Entity type as "Project".
Please find below error received. The Error is same for any Report type, when we choose Entity Type as 'Project'
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02-26-2024 10:34 PM
Hi @nnethikunta ,
The reason this is happening is a Resource Report Groups is controlled by the roles that are on the Groups which means the users assigned to these groups need the pps_resource role.
OOB, choosing My groups does not work too and gives the same error,The script that populates these choices it does not contain the pps_resource role.
https://docs.servicenow.com/csh?topicname=new-features-changes.html&version=latest
The PPS Resource [pps_resource] role is introduced to differentiate PPS users from all other users in the system. Only users with the PPS Resource role are considered for resource planning, and only users or groups with the PPS Resource role appear in resource plans. By default, the PPS Resource role is added to the Project User [project_user] and Demand User [demand_user] roles.
None of the groups in resource groups have this role, it is needed to create a Resource Plan of Group Resource.
Adding Project User or Demand User Roles to the Users or Groups should solve the issue.
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03-11-2024 10:38 PM
Hi Sandeep,
The PPS Resource [pps_resource] role is already added. But we have issues pulling the reports still.
Please suggest if we have any other missing role that needs to be added
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03-12-2024 01:25 AM
Do you have resources plan for the start and end dates specified for thqt particular project? Can you provide acreenshot of the 2related lost of RPs on that project along with their states.
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03-14-2024 12:49 AM
Hi Anand,
Please find below screenshots for the Resource Plans for the Project.
Also the Screenshot of the report