A change the name of a group, how will this change be reflected in the associated task?

[JoseAntoniG]

Certainly! Here’s a refined version of your question that adds clarity and specificity:

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If I change the name of a group in ServiceNow, how will this change be reflected in the associated task records? Are there any specific implications or considerations I should be aware of regarding this update?

For example the group has changed from Network Team to Infrastructure team.

Is there any reference or document you can suggest to understand this?

[Dr Atul G- LNG · Accepted solution]

Hi @JoseAntoniG 

If you change the name of a group, it will automatically update in all records where it has been used since it is a reference field, so there’s nothing to worry about. However, if you delete the group and create a new one with the same name, that will definitely cause issues. Also, if you change the name, make sure to update all logic, scripts, and business rules where you have used the group name instead of the sys_id.

[Dr Atul G- LNG]

https://www.servicenow.com/community/developer-forum/changing-group-name-will-effect/m-p/1770535

https://www.servicenow.com/community/developer-forum/advice-on-changing-group-names/m-p/1500547

Good reads.