About Performance Analytics

[Masayoshi Kishi]

Hi, all.
I export the "Slow Queries," "Slow Transactions," and "Slow Scripts" from ServiceNow once a month and provide the information to the teams developing applications running on the instance.

With Performance Analytics, is it possible to share this information with the application development teams without having to export it manually?

In that case, is it possible to restrict the viewing scope to prevent multiple application teams from seeing incorrect or unrelated information?

Could you please explain specifically how to implement this?

[AshishKM · Accepted solution]

Hi @Masayoshi Kishi ,

The simple & easy method to schedule report email and send to respective team as attachment for review.

Mainly such data-analysis is meaningful for PROD instance, if application team has admin or other role which gives them access to all core tables (like "Slow Queries," "Slow Transactions," and "Slow Scripts" ), then yes you can share the reports/Dashboard with developer team else make the necessary update for access first then share.

-Thanks,

AshishKM