Add attachment

[sparkles]

Hi,

 I am using send email action on my flow and its working fine. But I want to include the attachment on the submitted record to the email. How can I do it. 

Thanks,

S

[Laveena-Agarwal]

Hi @sparkles 

Configure notification to include the attachment and use this notification under " Send Notification" instead of "Send Email"

[sparkles]

I need to use "send email" action. I am using " Make a decision" logic and getting the recipient email from it.

[Rafael Batistot]

Hi @sparkles,

I've already dealt with a similar situation, and this helped me.

https://youtu.be/xYttoOtLB8U?si=tXLgY_ZG6WrMMSgk

[kaushal_snow]

Hi @sparkles ,

Good day !!

If you use Flow Designer “Send Email” action, be aware that it does not support including attachments from records out-of-the-box. To achieve this, please follow these steps:

Get the attachment list:

Use “Get Attachments on Record” on your triggering record (Any record). This outputs a list of attachments to work with.

Send the email: Add a “Send Email” action, dynamically retrieving recipients. In the Data pill output, grab the “Email Record” object (the sys_email sys_id).

** Copy each attachment to the email record:

Create a custom Flow Action (e.g. Copy Attachment) whose script uses the GlideSysAttachment API to copy files.

var gsa = new GlideSysAttachment();
var src=new GlideRecord(inputs.srcTable);
src.get(inputs.srcTableSysId);
var att = gsa.get(inputs.attachmentSysId);
gsa.copy(src, 'sys_email', inputs.emailRecSysId, gsa.getBytes(att));

Give it a try and let me know..