Answer

[SaanviB]

Your company is giving all first line workers a special T-shirt as a recognition for their hard work.
Management team wants a way for employees to order the T-shirt, with the ability to specify the
preferred size and color. How would you ensure that only first line workers (non-managers) can submit
the order?
A. Create Record Producer and use the Available For list to specify First Line [sn_first_line] role
B. Create Catalog Item and use the Not Available list to specify the Manager Group
C. Create Catalog Item and use the Available For list to specify ITIL [itil] role
D. Create Order Guide and use the User Criteria list to specify First Line [sn_first_line] role

[Dr Atul G- LNG · Accepted solution]

Create Catalog Item and use the Not Available list to specify the Manager Group

[Ankur Bawiskar · Accepted solution]

@SaanviB 

You should use User Criteria, add group as "Front line workers"

Then add that User Criteria in "Available For" Related list so that it's available only for this Group

Ensure nothing is present in "Not Available For" related list.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG · Accepted solution]

Create Catalog Item and use the Not Available list to specify the Manager Group

[Ankur Bawiskar · Accepted solution]

@SaanviB 

You should use User Criteria, add group as "Front line workers"

Then add that User Criteria in "Available For" Related list so that it's available only for this Group

Ensure nothing is present in "Not Available For" related list.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[VishaliB · Accepted solution]

option B is the answer

[kennethjohn]

Option B.