What is the "update_guid_history" field in the "sys_update_xml" table used for?

bonsai
Mega Sage

I was looking at the diff of the data contained in an update set.

It looks like the sys_id has been added to the "update_guid_history" field, but what does this field do?

1 ACCEPTED SOLUTION

Maik Skoddow
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Hi @bonsai 

 

The update_guid_history field is mainly a technical field used internally by ServiceNow to track the lineage and versioning of records as they move through the update set process, ensuring that conflicts can be detected and resolved and that there is a clear audit trail for each record. It is not typically exposed or manipulated by end users, but is important for developers and administrators managing deployments.

 

Function of update_guid_history

  • Tracking Record Versions:
    The field stores a history of GUIDs (often the sys_id or a specific update identifier) that have been associated with the record as it is updated, moved, or transformed across ServiceNow instances. This helps ServiceNow understand the lineage and versioning of a record, especially when comparing changes between environments or during update set application

  • Conflict Detection and Resolution:
    By maintaining a history of update GUIDs, ServiceNow can better detect and resolve conflicts when records from different update sets or sources are merged. This is essential for ensuring data integrity during deployments and migrations.

  • Audit and Traceability:
    The field provides an audit trail, allowing administrators and developers to trace how a record has evolved, which is useful for troubleshooting or compliance purposes.

 

Example

When you examine the content of an update set, you might see entries like:

<update_guid_history>c14f66b30862130032e58149a6b15276:-1687087610,e21feebf672213008f55b48750b1e7e7:-1927638987,96eeee7315621300c59fa88c53eac9d3:-1979395775</update_guid_history>

 

This indicates that the record has been updated or moved multiple times, and each unique GUID (often a sys_id or similar identifier) is stored in this field, sometimes with additional metadata (like timestamps or hashes)

 

Maik

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4 REPLIES 4

Maik Skoddow
Tera Patron
Tera Patron

Hi @bonsai 

 

The update_guid_history field is mainly a technical field used internally by ServiceNow to track the lineage and versioning of records as they move through the update set process, ensuring that conflicts can be detected and resolved and that there is a clear audit trail for each record. It is not typically exposed or manipulated by end users, but is important for developers and administrators managing deployments.

 

Function of update_guid_history

  • Tracking Record Versions:
    The field stores a history of GUIDs (often the sys_id or a specific update identifier) that have been associated with the record as it is updated, moved, or transformed across ServiceNow instances. This helps ServiceNow understand the lineage and versioning of a record, especially when comparing changes between environments or during update set application

  • Conflict Detection and Resolution:
    By maintaining a history of update GUIDs, ServiceNow can better detect and resolve conflicts when records from different update sets or sources are merged. This is essential for ensuring data integrity during deployments and migrations.

  • Audit and Traceability:
    The field provides an audit trail, allowing administrators and developers to trace how a record has evolved, which is useful for troubleshooting or compliance purposes.

 

Example

When you examine the content of an update set, you might see entries like:

<update_guid_history>c14f66b30862130032e58149a6b15276:-1687087610,e21feebf672213008f55b48750b1e7e7:-1927638987,96eeee7315621300c59fa88c53eac9d3:-1979395775</update_guid_history>

 

This indicates that the record has been updated or moved multiple times, and each unique GUID (often a sys_id or similar identifier) is stored in this field, sometimes with additional metadata (like timestamps or hashes)

 

Maik

Is there a relationship between this field and the "Newer local update found" error?

The above error occurred when I applied an update set to a newly created PDI.

The update set's "update_guid_history" had a value similar to the following:

<update_guid_history>c14f66b30862130032e58149a6b15276:-1687087610,e21feebf672213008f55b48750b1e7e7:-1927638987,96eeee7315621300c59fa88c53eac9d3:-1979395775</update_guid_history>

I have not customized anything in the new PDI.

Hi @bonsai,

It seems to save update version along with timestamp that version has been created. Once your newly instance compare this value between 2 update versions, it will find out which one is newer, the local update or the remote one.

Screenshot 2025-05-23 at 11.21.53.png
Check this article for reference: KB1632826

 

 

Ankur Bawiskar
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@bonsai 

@Maik Skoddow has given a detailed explanation for that.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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