Assessment Simulator Task 3 - Create and comment on a record validation error

VakadaV · 3 weeks ago

steps I followed

impersonate as platform user->create incident with specified values->save and submit before posting comment->add comment(visible to customer)only not any workposts/notes->save then validate it displays the error in screenshot

Dr Atul G- LNG · 3 weeks ago

Hi @VakadaV

https://www.servicenow.com/community/training-and-certifications/assessment-task-notes-welcome-to-se...

CC: @CN-L

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

CN-L · 3 weeks ago

Hi @VakadaV,

Could you provide a screenshot of your Incident and the comment you've added please?

☕ Powered by curiosity, caffeine, and more failed attempts than I'd like to admit

KarnatiA · 2 weeks ago

what should i do now

Tanushree Maiti · 2 weeks ago

Hi @KarnatiA

Check these one.

Ensure You are right-clicking the header and select Save before adding any comments.

Check these videos, validate your implemented steps:

refer: https://www.youtube.com/watch?v=AgqQ-LWodxQ

https://www.youtube.com/watch?v=PFmFFaqaoxc

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti