Assessment Simulator Task 3 - Create and comment on a record validation error

VakadaV
Giga Contributor

3 weeks ago

VakadaV_0-1780043012426.png

steps  I followed

impersonate as platform user->create incident with specified values->save and submit  before posting comment->add comment(visible to customer)only not any workposts/notes->save then validate it displays the error in screenshot

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13 REPLIES 13

Dr Atul G- LNG
Tera Patron

3 weeks ago

Hi @VakadaV 

 

https://www.servicenow.com/community/training-and-certifications/assessment-task-notes-welcome-to-se...

 

CC: @CN-L 

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Dr. Atul G. - Learn N Grow Together
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CN-L
Kilo Sage

3 weeks ago

Hi @VakadaV,

 

Could you provide a screenshot of your Incident and the comment you've added please?


☕ Powered by curiosity, caffeine, and more failed attempts than I'd like to admit
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KarnatiA
Kilo Contributor
In response to CN-L

2 weeks ago

KarnatiA_0-1780489902598.png

what should i do now

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Tanushree Maiti
Tera Patron
In response to KarnatiA

2 weeks ago

Hi @KarnatiA 

 

Check these one.

Ensure You are right-clicking the header and select Save before adding any comments.

 

Check these videos, validate your implemented steps:

refer: https://www.youtube.com/watch?v=AgqQ-LWodxQ

https://www.youtube.com/watch?v=PFmFFaqaoxc

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Assessment Simulator Task 3 - Create and Comment on a Record | Micro-Certification - ServiceNow
Assessment Simulator Task 3 - Create and Comment on a Record | Micro-Certification - ServiceNow
youtube.com/watch?v=AgqQ-LWodxQ
Assessment Simulator Task 3 - Create and Comment on a Record | Micro-Certification - Welcome to ServiceNow (Xanadu) Link of the Module :- ...
Assessment Simulator Task 3 Create and Comment on a Record
Assessment Simulator Task 3 Create and Comment on a Record
youtube.com/watch?v=PFmFFaqaoxc
Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory:
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