- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2025 11:21 AM
Need help to validate, trying from past 1 hours, getting an error 'Did you add and post a comment?'
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-18-2025 03:30 AM
share this and I will be able to help you
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-18-2025 04:26 AM
Hi @PrashantP536658 ,
In your screenshot you have added work note and comment both. Delete this incident and try it again and add only Additional Comments, not Work Notes. Then validate and see it will work as it is working fien for me.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2025 11:28 AM
Hello! I believe at the bottom of the instance before you submit or post it, you’re supposed to comment under the work section. It has what you’re supposed to comment under the incident details.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2025 11:43 AM
this where I am adding the comments
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2025 11:45 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2025 11:48 AM - edited 07-16-2025 11:50 AM
I remember this! You have to create the incident and then to add comment, two steps not one and you are good to continue 😉
Steps:
- create incident with all the details without additional comments.
- Save it.
- Add comment and save it again.
- Done.
Please let me know if this helped you
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */