Assessment Simulator Task 3 - Create and Comment on a Record

PrashantP536658
Tera Contributor

Need help to validate, trying from past 1 hours, getting an error 'Did you add and post a comment?'

 

PrashantP536658_0-1752690098430.png

 

2 ACCEPTED SOLUTIONS

@PrashantP536658 

KamilT_0-1752748056487.png

 

 

share this and I will be able to help you

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


View solution in original post

Hi @PrashantP536658 ,

 

In your screenshot you have added work note and comment both. Delete this incident and try it again and add only Additional Comments, not Work Notes. Then validate and see it will work as it is working fien for me.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

View solution in original post

24 REPLIES 24

lkritenbrin
Tera Contributor

Hello! I believe at the bottom of the instance before you submit or post it, you’re supposed to comment under the work section. It has what you’re supposed to comment under the incident details. 

PrashantP536658
Tera Contributor

PrashantP536658_0-1752691386605.png

this where I am adding the comments

 

PrashantP536658
Tera Contributor

PrashantP536658_1-1752691495605.png

 

GlideFather
Tera Patron

Hi @PrashantP536658 

I remember this! You have to create the incident and then to add comment, two steps not one and you are good to continue 😉 

 

Steps:

  • create incident with all the details without additional comments.
  • Save it.
  • Add comment and save it again.
  • Done.


Please let me know if this helped you

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */