Assessment Simulator Task 3 - Create and Comment on a Record

PrashantP536658 · ‎07-16-2025

Need help to validate, trying from past 1 hours, getting an error 'Did you add and post a comment?'

GlideFather · ‎07-18-2025

@PrashantP536658

share this and I will be able to help you

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/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */

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Nikhil Bajaj9 · ‎07-18-2025

Hi @PrashantP536658 ,

In your screenshot you have added work note and comment both. Delete this incident and try it again and add only Additional Comments, not Work Notes. Then validate and see it will work as it is working fien for me.

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

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PrashantP536658 · ‎07-16-2025

Tried doing as you said, still the same error

GlideFather · ‎07-16-2025

@PrashantP536658 are you impersonated for platform_user? (or any other required)

Repeat the whole step from start...

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */

PrashantP536658 · ‎07-16-2025

Yes, I am impersonated Platform user

GlideFather · ‎07-16-2025

@PrashantP536658 my guess is the incorrect Category... Subcategory "Email" shall be under another Category "Network" or "Software".

The "Inquiry/Help" is too general.

Please review the category and/or share the requirement below the validation button:

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/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */

PrashantP536658 · ‎07-16-2025

I tried doing as you said, still same error