Assessment Simulator Task 3 - Create and Comment on a Record

PrashantP536658 · ‎07-16-2025

Need help to validate, trying from past 1 hours, getting an error 'Did you add and post a comment?'

GlideFather · ‎07-18-2025

@PrashantP536658

share this and I will be able to help you

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This reply is 100 % GlideFather and 0 % AI

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Nikhil Bajaj9 · ‎07-18-2025

Hi @PrashantP536658 ,

In your screenshot you have added work note and comment both. Delete this incident and try it again and add only Additional Comments, not Work Notes. Then validate and see it will work as it is working fien for me.

Regards,

Nikhil Bajaj

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Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

View solution in original post

PrashantP536658 · ‎07-16-2025

Tried doing as you said, still the same error

GlideFather · ‎07-16-2025

@PrashantP536658 are you impersonated for platform_user? (or any other required)

Repeat the whole step from start...

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This reply is 100 % GlideFather and 0 % AI

PrashantP536658 · ‎07-16-2025

Yes, I am impersonated Platform user

GlideFather · ‎07-16-2025

@PrashantP536658 my guess is the incorrect Category... Subcategory "Email" shall be under another Category "Network" or "Software".

The "Inquiry/Help" is too general.

Please review the category and/or share the requirement below the validation button:

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This reply is 100 % GlideFather and 0 % AI

PrashantP536658 · ‎07-16-2025

I tried doing as you said, still same error