Assessment Simulator Task 3 - Create and Comment on a Record

[PrashantP536658]

Need help to validate, trying from past 1 hours, getting an error 'Did you add and post a comment?'

[GlideFather · Accepted solution]

@PrashantP536658 

share this and I will be able to help you

[TrotterC]

Hello, I am having the same issue with this Task 3. I have created several incidents and none of them are being validated. I have followed all the steps as outlined, as 2 separate steps in the process, and even after adding the Customer visible comments, the task is not validated. HELP!! 

 

[AsaTucker]

Have you tried just completely restarting? i had the same issue earlier. I fixed it by doing the following: 

1) checking that I was making a ticket under problem not incident
2) fully restarting the process

[Nikhil Bajaj9]

Hi @PrashantP536658 ,

Please check screenshots and see if you are doing exactly the same.

Regards,

Nikhil Bajaj

[simonmandem]

I have exactly the same issue, I believe there is a bug in the simulator.

[aswinmaids2]

what should i do , it show an error like "did you add and post a comment