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Assessment Simulator Task 3 - Create and Comment on a Record

PrashantP536658
Tera Contributor

Need help to validate, trying from past 1 hours, getting an error 'Did you add and post a comment?'

 

PrashantP536658_0-1752690098430.png

 

2 ACCEPTED SOLUTIONS

@PrashantP536658 

KamilT_0-1752748056487.png

 

 

share this and I will be able to help you

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This reply is 100 % GlideFather and 0 % AI

View solution in original post

Hi @PrashantP536658 ,

 

In your screenshot you have added work note and comment both. Delete this incident and try it again and add only Additional Comments, not Work Notes. Then validate and see it will work as it is working fien for me.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

View solution in original post

33 REPLIES 33

AsaTucker
Tera Contributor

Have you tried just completely restarting? i had the same issue earlier. I fixed it by doing the following: 

1) checking that I was making a ticket under problem not incident
2) fully restarting the process

 

Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @PrashantP536658 ,

 

NikhilBajaj9_0-1752757841226.png

 

NikhilBajaj9_1-1752757879809.png

Please check screenshots and see if you are doing exactly the same.

 

Regards,

Nikhil Bajaj

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

simonmandem
Tera Contributor

I have exactly the same issue, I believe there is a bug in the simulator.

aswinmaids2
Tera Contributor

aswinmaids2_0-1753974481254.png

what should i do , it show an error like "did you add and post a comment

mmanneru
Tera Contributor

Hi @PrashantP536658 

I found this, cancel the incident you created that you added a work notes and comment both, create a new incident again with same information filled and before submit there is a Comment tab on bottom update the comment and submit - Now you can validate the task and I'm sure it will be successful this time.